This topic has 2 replies, 3 voices, and was last updated 7 years by Laura.

  • Author
  • #161872
     jordanorich
    Participant

    We noticed today that we are unable to log-in to the dashboard or even load “wp-admin”
    We called our hosting and they had us do all the usual troubleshooting tests, disabling all the plugins, and then switching the theme via the database. When we switch the theme to “twentyseventeen”, suddenly the dashboard works again, but when we turn kleo back on, it will not load. We are now having to switch the theme off and back on via the database to make changes but we are unable to make any changes related to the theme or child theme because, when it is active, the dashboard does not load.

    #161874
     Taloche
    Participant
    #162261
     Laura
    Moderator

    This should be fixed already 🙂 That quick fix also works

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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