This topic has 23 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #170659
     flavianodelgado
    Participant

    Hello, I’m using the PMPró plugin and it has conflict with the theme, you know why?

    There’s a page she’s breaking.

    The confirmation page instead of going to the right page is going to HOME.

    I have this plugin in the theme “SweetDate” and it does not conflict, but in BuddyApp it gave problem.

     

    Do you know why?

    #170744
     Laura
    Moderator

    Hello, what is the setup you have right now? Can you share access?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #170753
     flavianodelgado
    Participant
    This reply has been set as private.
    #170802
     Laura
    Moderator

    Hello, the username doesn’t seem valid, let me know 🙂
    I meant how do you have paid memberships setup, how does the issue happen so i can reproduce it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #170897
     flavianodelgado
    Participant
    This reply has been set as private.
    #171007
     Laura
    Moderator

    Hello, username seems invalid, please let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #171014
     flavianodelgado
    Participant
    This reply has been set as private.
    #171168
     Laura
    Moderator

    Hello, please check attached, i can’t do much more if i cant login

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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    #171328
     flavianodelgado
    Participant
    This reply has been set as private.
    #171384
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #171519
     Radu
    Moderator

    Hi,

    TO can see those pages as GUEST you should turn off the maintenance plugin!!!!

    Just I’ve turned off and the payment flow works as it should

    As you can see I’m able to choose package and to complete with my details.

    I will enable back the plugin, so when you test it just de-activate it.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #171554
     flavianodelgado
    Participant

    I see.

    But see this below:
    When enter in the page “central de Ajuda”, if not be of plan “PORTAL APPs”, show one message saying: “Este conteúdo é somente para os <b>PLANO PORTAL APPs</b>. <b>Registre-se</b>”.
    When click on “<b>Registre-se</b>”, he redirect for homepage, not for page of plans

    http://picasion.com/

    #171642
     Radu
    Moderator

    Hi,

    If you had chosen to restrict the community to private, make sure to have the pmpro related pages added in wp-admin -> appearance -> theme options -> Make my site private -> Page Exceptions

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #171643
     Radu
    Moderator

    Hi,

    If you had chosen to restrict the community to private, make sure to have the pmpro related pages added in wp-admin -> appearance -> theme options -> Make my site private -> Page Exceptions

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #171672
     flavianodelgado
    Participant

    I chose not to.

    “Make my site private: No”

    #171746
     Radu
    Moderator

    I see in this case we need to assure if this it’s caused by some plugin or child theme

    so de-activate all plugins except BuddyPress and paid memberships pro then de-activate the child theme and try to reproduce that again.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #171767
     flavianodelgado
    Participant

    I did it and I still have no solution.

    #171926
     Radu
    Moderator

    Hi,

    Make sure to have a page associated with checkout page (see the screenshot)

    And also make sure to add the related shortcode for every page.
    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #171970
     flavianodelgado
    Participant

    Yes, that’s it.

    #172024
     Radu
    Moderator

    I see, in this case, provide to me the correct admin credentials but make sure to works please, I’ve tried multiple login details useless…

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #172152
     flavianodelgado
    Participant
    This reply has been set as private.
    #172233
     Radu
    Moderator

    Hi,

    There is no issue it’s normal baheviour

    So the button links to the register page and if you already logged in you are redirected to the homepage, you can change the destination link from that button from wp-admin -> memberships -> advanced settings

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #172253
     flavianodelgado
    Participant

    Ah Yes, thanks ^^

    Now there all OK.

    #172328
     Radu
    Moderator

    Great

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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