This topic has 14 replies, 3 voices, and was last updated 9 years by ARCHE.

  • Author
  • #73300
     ARCHE
    Participant

    Hi,

    I would like to report a weird behaviour of my webpage and ask your expertise about it:

    Suddenly some items are displaying not correctly. Please see the attachments 1 and attachment 2. They were displayed just fine and I did NO modifications about them.

    Please help, thanks.

    #73302
     ARCHE
    Participant

    Though… as related modification (about Featured items) I did is this in Theme options > General settings > Quick CSS:

    @media only screen
    and (max-width : 320px) {

    .feature-item.default-icons-size.center-icons .feature-icon, .feature-item.big-icons-size.center-icons .feature-icon {

    left:5%
    }

    }

    BUT another page of the same website, featured items display correctly.

    I’m not sure if it is related to the issue, but it’s the only thing I changed.

    #73315
     ARCHE
    Participant

    So… I have restored a previous version of the page and as of now I have the featured items icons displayed correctly… but when I try to edit the page WITHOUT CHANGING ANYTHING and then I click “Update” (without actually doing any changes, I repeat), I get again the icons of the featured items displaying not correctly. This happens with icons with default size, while big icons seem to be displaying correctly.

    Any fix for this please? Because this way I am not able to touch the page. Thanks.

    #73519
     Laura
    Moderator

    Hello, have you tried deactivating some plugins and testing again? Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #73828
     ARCHE
    Participant

    Hi,

    Upon your suggestion, yes I have deactivated latest plugins I have installed: no difference, still the same issue.

    My guess is that is has something to do with Visual Composer Backend Editor that has some glitches when there are Featured Items. Because I am able to edit the page via Classic Mode and I get the result that I want (but Classic Mode is not so practical for an average user like me). While when I try to edit (even if I just insert a space between two letters, for instance) via Backend Editor it seems like the page gets some reformatting/corrections: paddings get re-set differently as I did, Featured items icons with default size get wrong alignment…

    I am not sure if this can be helpful but I have saved the PDF of the comparison of the two versions:
    – LEFT: correct version
    – RIGHT: wrong version (I have just inserted an extra space between two chars)

    #73975
     Laura
    Moderator

    Hello, sadly we cannot help much with Visual Composer bugs, if you found that issue maybe you could let them know in their support forum, i have never found an issue with visual composer and could not replicate yours. If you can share admin credentials so i can check it out. But i think they would help more than i could as its their plugin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #73997
     ARCHE
    Participant
    This reply has been set as private.
    #74114
     ARCHE
    Participant

    Hi guys,

    I am not sure how to explain this issue more clear and I would need this fixed ASAP. I have created another page (with same exact layout) to show you the differences:

    CORRECT LAYOUT
    LAYOUT AFTER EDITING: the only edit made is the capitalisation of the first two words, the rest was NOT touched at all.

    Here is the list that of things that modified by themselves, without me editing them:
    – clearly, the paragraph with quote icon that for no reason kept only one word per line;
    – the section with icons (Architecture, Art, Design, Management) seems to be OK now, while if you see “attachment 2” of the very first message of this thread, icons were re-adapted differently. I wonder why;
    – Accordion that should have icons on the left, they have them on the right side anyway;
    – List items with written “Request More Info About Me” have re-position wrongly their icons;
    – border line that separates the page content from the footer got removed.

    Please someone of the support team get back to me on this soon, thank you in advance.

    #74117
     ARCHE
    Participant

    @sharmstr you’ve been very helpful to me for my previous issues, maybe you could take a look at this one as well? I would really appreciate, thanks in advance.

    #74120
     Abe
    Keymaster

    If you had issues with the featured items please update to latest kleo version and also k-elements.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #74121
     ARCHE
    Participant

    Hi,

    I did. My last two messages were written after updating to Kleo 3.0.7 and related plugins are also updated to the latest version. Same issue persists.

    Plus, now even Revolution Slider won’t load. The spinner just keeps loading and loading…

    #74155
     ARCHE
    Participant

    By the way @Laura From Visual Composer

    #74186
     Abe
    Keymaster

    Hi, let’s centralize the featured items problems and visual composer in this topic: seventhqueen.com/support/forums/topic/facing-style-issue-in-fancy-list/#post-74158 as I see you posted there too and keep the discussion there.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #74187
     Abe
    Keymaster

    Related to revslider, what slider do you use? Try to go to its edit page and just save it again. Also try to delete all cache.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #74199
     ARCHE
    Participant
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