This topic has 18 replies, 2 voices, and was last updated 9 years by sharmstr.

  • Author
  • #79905
     GLEO
    Participant

    Hello Kleo

    PLEASE
    We need your help this website is a magazine style we give to a visitors a glimpse of what is available in the site (front pages) e.g. we show10 photos from a set of 100 in order to see the next 90 photos, users have to pay for a membership then they will be redirect to a members area.

    TEST
    We did a test we pay for a membership, we navigate for whatever direction we like, everything OK. But while we type for a specific name in the search box it show a duplicate of each name that is because we have the photoset whit the same “name” in the front area as well in the members area.

    PROBLEM
    If the member click in the wrong “name” he will be redirect to the (front pages) so he is out of the members area now he is in the glimpse/front area with his own side menu, member will have to figurate out how to come back to the members area which could be very frustrating, member may not return to the site or perhaps they ask for money back to cancel membership.

    Also there are several pages that are automatically generated where I can’t erase the footer; here member can be also re- directed out of the members area, e.g. click on Cart icon > Go to the shop

    ???
    There is a way to hide the (front pages) with Kleo theme?
    What’s what we’re doing wrong?
    What could be the alternative solution?
    Can we pay to somebody of your team to help/teach us?
    There is some literature where we can instruct?

    We are completely new to this blog/cdm type of sites although we break our heads trying to figure out how it works we have not yet found the solution.

    Can I give you admin access privately? Any help will be much appreciated.
    Thank you in advance

    #79914
     sharmstr
    Moderator

    Respond privately with admin and test user credentials so I can see how you have this set up.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #80023
     GLEO
    Participant
    This reply has been set as private.
    #80024
     sharmstr
    Moderator

    It would be helpful to have specific links and specific search terms so I can see exactly what your issue is.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #80028
     GLEO
    Participant
    This reply has been set as private.
    #80093
     sharmstr
    Moderator

    Thank you for the explanation.

    I was looking at the membership plugin that you’re using and it claims that you can hide partial content. So why couldnt you just use a single page and show 10 images then hide the rest for non paying members?

    In looking that their documentation, it looks like you can do something like

    COPY CODE
    
    [user_account_is#guest]**show 10 images here**[/user_account_is]
    [private]** full gallery here **[/private]
    

    The first line will only be shown to guest, the second will only be shown to paying members.

    At least that’s what I think that code does 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #80094
     sharmstr
    Moderator
    This reply has been set as private.
    #80204
     GLEO
    Participant
    This reply has been set as private.
    #80212
     sharmstr
    Moderator

    I looked at your page and its showing the code, so its not set up correctly. Its showing the 10 images that only a guest would see and the 90+ images a paid member should see. It should only show one or the other depending on the type of user viewing the page. Just adding a text field with [user_account_is#guest] doesnt work. You need a text field with all of the code that produces the images as well. I’ve set up a new section on that test page to show you how its done. Its the section with “sharmstr added this”. I also changed the test account to “free” member status to test the code.

    I guess I’m confused as to why you have “member” area and “non-member” area. My suggestion would eliminate that, right? I just dont understand why you’re trying to basically set up two separate websites? Why cant you have one area that has parts of it hidden unless they have paid for access?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #80256
     GLEO
    Participant
    This reply has been set as private.
    #80260
     sharmstr
    Moderator

    You should really be talking to the people who wrote the plugin since they are the experts.

    I gave you an example of how to use the shortcodes. You cant put the start of a shortcode in one text block and the end of it in another. It all has to be in one text block. Instead of using private you can use [user_account_is#standard|#best value|#saver]

    I’ve edited the kleo5 post as an example.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #80440
     GLEO
    Participant
    This reply has been set as private.
    #80537
     sharmstr
    Moderator

    I’m not a 7th Queen employee. I’m a user like you. You can contact me through my website here: sharmstr.com. But you can hire 7th Queen by emailing dev@seventhqueen.com.

    See if this topic solves your woo issue: https://archived.seventhqueen.com/forums/topic/wishlist-is-displaying-twice-on-top-of-one-another

    Yes, changes should go into your child theme. You can read about child themes and how to use them in the wordpress documentation. You should also read the woocommerce documentation.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #81150
     GLEO
    Participant
    This reply has been set as private.
    #81164
     sharmstr
    Moderator

    2 – All post types will appear in the standard wordpress search results. See here: https://archived.seventhqueen.com/forums/topic/searchresults-without-woocommerce-products#post-51514 That topic specifically asks about products but the same answer applies.

    Please start a new topic for issue #1. My guess is that the extra vc plugins that you are using is causing the issue.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #81169
     GLEO
    Participant

    Hello Kleo responsive

    Please we need your help again, Yesterday after we publish our website we had to closed again for this reason:

    Our design works and looks ok only in the desk computers NOT as well as in laptop, tablet, and worse in the cellulars.

    – The format of the pictures change from the desk compu to laptop tablet an cell ? pages does not wrap how they supposed to do, preview pics are jumbled.
    – In the member area while the slide show is open the heads and feet of the images are cut off cannot be seen?

    Kleo is supposed to be a responsive theme or not? What exactly we have to do to fix this problem? Can you please help us?

    Thank you in advance

    Can we give you our private credentials?

    #81172
     sharmstr
    Moderator

    You replied to this topic instead of starting a new one…..

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #81395
     GLEO
    Participant
    This reply has been set as private.
    #81423
     sharmstr
    Moderator

    Your question wasnt answered because you asked in the feature request forum. I will move that one. I’m on vacation for a week so its best to not ask any more questions on this topic anymore.

    All of those show up in the search results because they exist. Go to WP Admin > Pages and WP Admin > Portfolio. They are still there and they are still “published”.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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