This topic has 18 replies, 2 voices, and was last updated 10 years by sharmstr.

  • Author
  • #79905
     GLEO
    Participant

    Hello Kleo

    PLEASE
    We need your help this website is a magazine style we give to a visitors a glimpse of what is available in the site (front pages) e.g. we show10 photos from a set of 100 in order to see the next 90 photos, users have to pay for a membership then they will be redirect to a members area.

    TEST
    We did a test we pay for a membership, we navigate for whatever direction we like, everything OK. But while we type for a specific name in the search box it show a duplicate of each name that is because we have the photoset whit the same ā€œnameā€ in the front area as well in the members area.

    PROBLEM
    If the member click in the wrong ā€œnameā€ he will be redirect to the (front pages) so he is out of the members area now he is in the glimpse/front area with his own side menu, member will have to figurate out how to come back to the members area which could be very frustrating, member may not return to the site or perhaps they ask for money back to cancel membership.

    Also there are several pages that are automatically generated where I can’t erase the footer; here member can be also re- directed out of the members area, e.g. click on Cart icon > Go to the shop

    ???
    There is a way to hide the (front pages) with Kleo theme?
    What’s what we’re doing wrong?
    What could be the alternative solution?
    Can we pay to somebody of your team to help/teach us?
    There is some literature where we can instruct?

    We are completely new to this blog/cdm type of sites although we break our heads trying to figure out how it works we have not yet found the solution.

    Can I give you admin access privately? Any help will be much appreciated.
    Thank you in advance

    #79914
     sharmstr
    Moderator

    Respond privately with admin and test user credentials so I can see how you have this set up.

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    #80023
     GLEO
    Participant

    Hello Kleo

    The website is not publish because this problem so I send toyou the user and admin credentials

    Divas8art.com

    user
    User: MIKE2
    PASS: IW)wH$r0GkJ8(FFS727CoH#8

    Admin
    User: KLEO
    Pass: D6aF24E7PQ0Ug#u%HRJap9Gi

    Thank you in advance

    #80024
     sharmstr
    Moderator

    It would be helpful to have specific links and specific search terms so I can see exactly what your issue is.

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    #80028
     GLEO
    Participant

    Hello Kleo

    2 menus:
    – if you see this menu
    HOME, UPDATES, PHOTOS, MODELS, MORE, USER, join now, shop cart, search
    you are in the front area (pages)

    – if you see this menu
    GALLERIES, PHOTOGRAPHY, DIVAS, USER, shop cart, search
    you are in the members area (post)

    While you are in the member’s area please type in the search box any of this models names:
    Shofyah
    Zussie
    Alissa

    as a result any name will be duplicated as we explained before that is because we have the photoset whit the same ā€œnameā€ in the front area as well in the members area.
    If you choose the first name it will go to the Front area, If you choose the other name will redirect to the members area

    The problem is if the member is redirected to the front area he will have first a big surprise and second a real problem to come back to the members area witch is the place where he pay to stay.

    We explained before that exist other ways how the member in the member’s area could be redirect to the front area as: any footer showing in any automatic generated pages
    Please let me know if this information is helpful for you or if you have more questions

    Thank you in advance

    #80093
     sharmstr
    Moderator

    Thank you for the explanation.

    I was looking at the membership plugin that you’re using and it claims that you can hide partial content. So why couldnt you just use a single page and show 10 images then hide the rest for non paying members?

    In looking that their documentation, it looks like you can do something like

    COPY CODE
    
    [user_account_is#guest]**show 10 images here**[/user_account_is]
    [private]** full gallery here **[/private]
    

    The first line will only be shown to guest, the second will only be shown to paying members.

    At least that’s what I think that code does šŸ™‚

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    #80094
     sharmstr
    Moderator

    Look at page 3 here: http://www.magicmembers.com/files/Protecting-Your-Content.pdf

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    #80204
     GLEO
    Participant

    First thank you for take your time to try to help me, I did follow your ā€œoneā€ page suggestion because that could be the solution and I did a sample page please take a look: /kleoTest2

    Now it confronts some issues:

    If it present 6-10 first images with the [private] code I did protect the Paid 90 images
    If user decide to pay and become a member he will be redirect to the same ā€œoneā€ page now he will have:
    The title: join today! Become….
    The 6-10 preview images
    The button Clik here to see full gallery
    Plus the 90 images

    bellow page:
    ā€œMore galleries from our modelsā€ the new member will find out that if click in one of those images (or in any link of the footer) that belong to the front preview area AGAIN he will be out of the Member Area

    I wonder if any other buyer of this Kleo theme have the same problem or is only me with this problem

    PLEASE take a look the following links are the similar websites perhaps you with your experience can figurate how this websites actually work:
    http://www.playboyplus.com/gallery/20039/kendra-cantara-wet-babe/

    http://www.hegre-art.com/galleries

    http://guests.met-art.com

    Thank you again for your time patience and help

    #80212
     sharmstr
    Moderator

    I looked at your page and its showing the code, so its not set up correctly. Its showing the 10 images that only a guest would see and the 90+ images a paid member should see. It should only show one or the other depending on the type of user viewing the page. Just adding a text field with [user_account_is#guest] doesnt work. You need a text field with all of the code that produces the images as well. I’ve set up a new section on that test page to show you how its done. Its the section with “sharmstr added this”. I also changed the test account to “free” member status to test the code.

    I guess I’m confused as to why you have “member” area and “non-member” area. My suggestion would eliminate that, right? I just dont understand why you’re trying to basically set up two separate websites? Why cant you have one area that has parts of it hidden unless they have paid for access?

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    #80256
     GLEO
    Participant

    Hello

    Exactly at the beginning that is what I did try to do. I want to have in a same page 2 sections A and B the first section A is for non members (everybody can see) the section B is for paid members [private] [/private]

    But the most important was how I can do to HIDE the section A, after a user paid the membership for the [private] [/private] section B. so, as I don’t know how to do it I did started to do this kind of 2 sites

    I don’t imagine the idea of having section A and B together because section A is with all the links to the membership page. Visually/design will be awful unacceptable

    For some reason now don’t allow me to add [private] [/private] or I don’t know the right way to do it, can you PLEASE check why? I did try to do a new sample page to show you what I said

    The name of the page is: /kleo5

    I believe in this page the section A if is to be available to see for everybody don’t need [user_account_is#guest|#free] [/user_account_is] but am not sure? Or with this code will HIDE section A?

    Thank you again in advance for your help

    #80260
     sharmstr
    Moderator

    You should really be talking to the people who wrote the plugin since they are the experts.

    I gave you an example of how to use the shortcodes. You cant put the start of a shortcode in one text block and the end of it in another. It all has to be in one text block. Instead of using private you can use [user_account_is#standard|#best value|#saver]

    I’ve edited the kleo5 post as an example.

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    #80440
     GLEO
    Participant

    Hello Sharmstr

    Thank you very much you information was very helpful. if you work as a freelance outside of kleo please let us know your contact information to keep this website weā€˜ll need help like yours.

    I do want to ask you if you can help us with this WooCommerce themes we receive this message:

    Your theme (Kleo Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

    We try to change but obviously we didn’t do right because the result was 2 of the same images in the same place

    Also we want to do some changes to one of those Woo templates to do that we have to work in the child theme right? Kleo has some reed info. where we can find how to do that?

    The last question is if the 7queen make custom templates for other companies?

    Thank you again for all your help

    #80537
     sharmstr
    Moderator

    I’m not a 7th Queen employee. I’m a user like you. You can contact me through my website here: sharmstr.com. But you can hire 7th Queen by emailing dev@seventhqueen.com.

    See if this topic solves your woo issue: https://archived.seventhqueen.com/forums/topic/wishlist-is-displaying-twice-on-top-of-one-another

    Yes, changes should go into your child theme. You can read about child themes and how to use them in the wordpress documentation. You should also read the woocommerce documentation.

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    #81150
     GLEO
    Participant

    Hello Kleo

    Please we need your help again, Yesterday after we publish our website we had to closed again for 2 reasons
    1
    Our design works and looks ok only in the desk computers NOT as well as in laptop, tablet, and worse in the cellulars.

    – The format of the pictures change from the desk compu to laptop tablet an cell ? pages does not wrap how they supposed to do, preview pics are jumbled.
    – In the member area while the slide show is open the heads and feet of the images are cut off cannot be seen?

    Kleo is supposed to be a responsive theme or not? What exactly we have to do to fix this problem? Can you pleas help us?

    2
    Even though we don’t have those pages/post the following pages (Pics attached) appear from Kleo in our website; Why?
    Please in the search box look for the letter ā€œMā€ if you can please teach us how to erase so next time we not have to bother you

    divas8art.com

    user
    User: MIKE2
    PASS: IW)wH$r0GkJ8(FFS727CoH#8

    Admin
    User: KLEO
    Pass: D6aF24E7PQ0Ug#u%HRJap9Gi

    Thank you in advance

    PS. I just see you last answer am little confuse if you are not kleo employee I’m doing right by sending this question here or have to write elsewhere

    Anyway thank you for your help at this moment I will try to contact you because we need help

    #81164
     sharmstr
    Moderator

    2 – All post types will appear in the standard wordpress search results. See here: https://archived.seventhqueen.com/forums/topic/searchresults-without-woocommerce-products#post-51514 That topic specifically asks about products but the same answer applies.

    Please start a new topic for issue #1. My guess is that the extra vc plugins that you are using is causing the issue.

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    #81169
     GLEO
    Participant

    Hello Kleo responsive

    Please we need your help again, Yesterday after we publish our website we had to closed again for this reason:

    Our design works and looks ok only in the desk computers NOT as well as in laptop, tablet, and worse in the cellulars.

    – The format of the pictures change from the desk compu to laptop tablet an cell ? pages does not wrap how they supposed to do, preview pics are jumbled.
    – In the member area while the slide show is open the heads and feet of the images are cut off cannot be seen?

    Kleo is supposed to be a responsive theme or not? What exactly we have to do to fix this problem? Can you please help us?

    Thank you in advance

    Can we give you our private credentials?

    #81172
     sharmstr
    Moderator

    You replied to this topic instead of starting a new one…..

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #81395
     GLEO
    Participant

    Hello Sharmstr

    I did check the link that you suggested:
    https://archived.seventhqueen.com/forums/topic/searchresults-without-woocommerce-products#post-51514

    Sorry for asking the question in the wrong way, the question is: that we download the sample pages from KLeo, at this time we did erased all those pictures, post and pages from that sample/kleo. But If we looking for something in the search box Why continuum to show this pages in our website??
    As you said ā€œAll post types will appear in the standard wordpress search resultsā€
    What we think is good but why we have to show pages from other website.

    with respect to Kleo Responsive theme

    Please allow us to ask you a way to understand better, if we open a new ticket whit this question and if there is not a good Samaritan like you responding we are not going to have any help from Kleo or 7 Queen???
    We did open a new ticket as you recommend with the question but nobody respond/help us.

    Thank you in advance for your help.

    #81423
     sharmstr
    Moderator

    Your question wasnt answered because you asked in the feature request forum. I will move that one. I’m on vacation for a week so its best to not ask any more questions on this topic anymore.

    All of those show up in the search results because they exist. Go to WP Admin > Pages and WP Admin > Portfolio. They are still there and they are still “published”.

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