This topic has 6 replies, 3 voices, and was last updated 11 years by nicholaus1221.
-
Author
-
September 9, 2013 at 17:04 #2524nicholaus1221Participant
Hi,
I just noticed after the new 2.0.1 update that the “All Members” counter/button on the members directory page is only displaying the number 1 on the counter. I have 3 members and all the profile fields are filled in. We have yet to go live, but plan on doing so tomorrow so I’d really like to get this solved by today if possible.
Any ideas?
Thanks for your help and excellent support,
NicholausSeptember 9, 2013 at 21:49 #2544SQadminKeymasterHi,
We haven’t modified anything to affect that. Make sure that those members have logged in at least once so they appear in the site.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 9, 2013 at 22:37 #2549nicholaus1221ParticipantHmm weird, they’ve all logged in today and it still says just 1 member. I’ve also cleared the cache and still nothing happens.
Any other ideas?
Thank you,
NicholausSeptember 10, 2013 at 05:41 #2563luckpoParticipantHelle @nicholaus1221 I had the same problem yesterday, is your site in english or do you have translated it ? The problem generally appears when you translate it, the gender string is changed and it disturbs the member count system
September 10, 2013 at 07:29 #2568SQadminKeymasterIf you are talking about the count on the homepage for online members then follow this topic: https://archived.seventhqueen.com/forums/topic/big-bug-with-manwoman-number-and-search
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 10, 2013 at 12:47 #2586nicholaus1221ParticipantHi squadmin and @luckpo,
I was referring to the members directory on the members page, not the homepage, and I checked the link just in case and it wasn’t the issue I’m having. And ya my site is in english and I have the sex field set to “I am a”. I did try a maps add on that grabs profile fields to create a member map that was a localization add based on where the member was located which may have disturbed the member count system as the test user we created was from paris, france.
How should I reset the gender string if that’s the issue? Are there any other possible reasons?
Thank you for your help,
NicholausSeptember 10, 2013 at 13:06 #2588nicholaus1221ParticipantSomething interesting just happened, I deleted the test user from Paris, France and went to the members page to find the “All Members” counter had corrected itself and displayed the correct amount of members on the site…
I don’t know if it was because it was an international city and country or what, but it seems to be fixed.
Very strange,
Thanks,
Nicholaus -
AuthorPosts
The topic ‘All Members Counter Issue’ is closed to new replies.