This topic has 10 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #170625
     flavianodelgado
    Participant

    Hello how are you?

    I created a Facebook app, when I type the Facebook ID on the site, it does not recognize, so I can not register for Facebook.

    What is the best solution?

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    #170647
     Laura
    Moderator

    Hello, please check the following and make sure your app is correctly setup 🙂
    https://archived.seventhqueen.com/general/article/setup-facebook-login-fix-facebook-login

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #170657
     flavianodelgado
    Participant

    the problem persists

    #170774
     Laura
    Moderator

    Can you share a screenshot of your facebook app settings?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #170901
     flavianodelgado
    Participant
    This reply has been set as private.
    #171008
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #171279
     Radu
    Moderator

    Hi,

    From what I see the website displays a maintenance page, so I cannot test the login pop-up behavior.

    Can you please provide admin credentials to test? I will de-activate the maintenance page and then login with facebook

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #171330
     flavianodelgado
    Participant
    This reply has been set as private.
    #171428
     Radu
    Moderator

    Hi,

    There it’s an issue with the app permission, you should allow Client OAuth login which it’s app settings related.

    FIX: https://stackoverflow.com/a/23709749/7974488

    Cheers

    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #171461
     flavianodelgado
    Participant

    Ah. Yes, thanks.

    Cheers

    Leonardo Nascimento

    #171530
     Radu
    Moderator

    No problem
    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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