This topic has 13 replies, 2 voices, and was last updated 10 years by valuser.

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  • #37967
     valuser
    Participant

    Hi,

    Have a very unusual problem .

    On JUST ONE Server/Host (wpengine) your wonderful theme doesn’t function properly (just the buddypress activity ajax part)

    I attach the debug log.

    see http://dogdrill.com/activity/ (see login details below)

    The “whats-new-options” div just doesn’t appear.

    Your theme works spendidly on test installs on local installs and on other server/hosts

    Support at wpengine just repeats what is in the debug.log (attached) and says go to the buddypress devs ?????

    The fact is your theme works on every other server – but this is the situation that i am in.

    Any help at all much appreciated.

    Could be linked to

    https://archived.seventhqueen.com/forums/topic/buddypress-menu-dropdown-section-is-transparent-and-can-not-be-read

    Can give superadmin access privately

    Any help at all much appreciated.

    Cheers,

    Val

    #37968
     valuser
    Participant

    added file in different format

    Attachments:
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    #37971
     valuser
    Participant
    This reply has been set as private.
    #37972
     valuser
    Participant
    This reply has been set as private.
    #37974
     sharmstr
    Moderator

    You’re not the only one having that exact issue when hosting with WPEngine

    https://archived.seventhqueen.com/forums/topic/submit-button-not-showing-up-for-public-message
    https://archived.seventhqueen.com/forums/topic/attachment-and-post-buttons-for-whats-new-posts-on-groups-were-hidden

    I dont know if either of those two ever sorted it out with WPEngine, but the second link has some code we came up with to band-aid it.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #37978
     valuser
    Participant

    thanks so much

    #38089
     valuser
    Participant
    This reply has been set as private.
    #38090
     sharmstr
    Moderator

    No. If you read the link I sent you to the other topic, you’ll see that it happens with the 2014 Theme as well. Its not a Kleo issue and AFAIK has only happened on WPEngine hosted sites.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #38091
     valuser
    Participant
    This reply has been set as private.
    #38093
     sharmstr
    Moderator

    No problem. Glad to help.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #39378
     valuser
    Participant

    wpengine appear to have fixed this issue

    #39382
     sharmstr
    Moderator

    That’s great news. Thanks for the update.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #39383
     valuser
    Participant

    I just was examining something with twenty fourteen and took the enque code out and purge caches and it worked. so did same with kleo child.

    wpengine didn’t notify .

    Anyway if its a false alarm i will post it here

    #40121
     valuser
    Participant

    I now think my last post was a false alarm.

    Now using uptodate kleo and wp and it WAS necessary to use your fix as per your post above.

    just to let you know.

    Again only on wpengine

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