button disappears and sometimes appears

[flavianodelgado]

Hello,

I saw a bug here, I think it’s from the composer, but it’s better to ask here first.

In the image everything is blank, but in fact there is a button that is invisible.

It’s colored so it’s really a bug.

 

Can you tell me what the possible problem is?

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[Kieran_SQ]

Hi,

Sorry to hear you’re having issues, I can’t seem to find that page, please can you send me a direct link to the page where you’re having the issue.

Thanks,

Kieran.

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[flavianodelgado]

http://portalapper.com.br/central-de-ajuda/?v=19d3326f3137#

End of page.

[Kieran_SQ]

Hi,

The page you linked me to doesn’t look like the page in the screenshot. Also, on the page I was linked to, the button appears to be showing.

Please advise,

Kieran.

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[flavianodelgado]

http://portalapper.com.br/central-de-ajuda/

[Kieran_SQ]

Hi,

This seems to be some kind of pay page, please can you assign the package to the account you wish me to work under so I can view that page, as it stands I get the page that I screenshoted above and then a payment page when I click the button, neither of which appear to be the content you wished me to look at originally.

Thanks,

Kieran.

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[flavianodelgado]

This reply has been set as private.

[flavianodelgado]

But the button is OK.
If the problem comes back, I’ll come back.

[flavianodelgado]

Scroll to end page.
The button is (in pic)

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[Kieran_SQ]

Hi,

I have logged in under that account and I can now see the issue, the below CSS should fix the issue. Please add this to either your child theme’s style.css or to Theme Options > Quick CSS.

.ticket_list {min-height: 200px !important;}

The button is always there but due to the appear animation and it being exactly the right height it is not always displaying. This CSS shortens the minimum height and causes the button to display on the screen without any scrolling.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[flavianodelgado]

Thanks, solved ^~^

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