Checkout Page – Paypal Greyed out

[harryshapes]

Hi,

When having the latest theme version and the latest woocommerce.. when for example someone purchases tickets on my website and goes to the checkout page.. it takes them there but you cannot continue through to paypal where I have made the primary payment.. the area where it says paypal is all greyed out yet in the woocommerce settings its setup to have payments through paypal??

please advise

thanks

[harryshapes]

Please see attached image where paypal is greyed out

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[Laura]

Hello, can you share admin credentials so i can check it out? 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[harryshapes]

Hey Laura,

I had to restore a backup I previously did to get it back working as it was before..

the original problems was from people not being able to sign up.. when they clicked the sign up icon ‘top right’ and the pop up sign up box would appear.. this would redirect them to the registration page.. but when you clicked on the join us button half way down and clicked on a membership.. this would redirect you to the register page but it would be an old out dated registered page.. since then I have used a cache plugin to clear my cache and the old registration page no longer shows.. that’s problem 1 sorted.

the problem which I face now.. which is small in comparison but when someone signs in to their account.. it still says login or sign up?? when you sign in again it says you are already sign in please refresh.. if you sign in once and redirect to a new page then when it said login sign up.. will then change to profile and logout..

3rd problem now that I just noticed is when signing in under a test account it will log in sometimes through the pop up log in box and sometimes it doesn’t sign in??? could you advise how this can be fixed.. also could you tell me an alternative way for members to log in.. for example.. how do I get members to log in without using the pop up.. instead when they click the login button it takes them to the log in page i.e how I would log in on the backend .com/wp-admin

tho I wouldn’t want them to see the wp-admin.. is that possible?

thanks laura, look forward on your reply.

[harryshapes]

I have to keep refreshing the page once I manage to log in for the top right log in and sign up buttons to change to profile and log out 🙁

[Laura]

Hello, seems to be a cache issue, do you have any cache plugin? If you can share admin credentials in a private reply, so i can check it out 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[harryshapes]

This reply has been set as private.

[harryshapes]

now my members cant log in when clicking the top right log in button 🙁

[harryshapes]

ok so.. what I have noticed about when users cant log in via the pop up login box..

when I deactivate my cache plugin and log out.. no one can log in via the pop up login.. when I reactivate the pop up login.. log out and try and log in it works..

with the plugin deactivated it also hides one of my pages on my website?? when I log in via wp-admin and via the page.. I can see it.. ?

this is very strange.. please help and advise. Thanks

[harryshapes]

reactivate the cache plugin I mean.. 🙂

[harryshapes]

The only field which is not duplicating is the personal info tab..

from what I remember in the past.. I added the code to have the fields shown on a previous version of sweetdate

https://archived.seventhqueen.com/forums/topic/user-fields-tabs-duplicating

after installing the backup files when it stopped working I revisted my functions.php in my sweetdate child theme to see if the code that was added from the link before was there.. it is now not?

the personal info tab was the only field which I did not add within the code that was supplied by abe.

if there is no code in my functions.php why is it still showing? is it stuck on my database somewhere? how do I stop the duplication happening when clicking on the profile of each member..

please note: the duplication is only visible on the bottom under the blue part of the profile.. the profile tabs are visible and are not duplicated?

please Help

[Laura]

Hello, if you use w3 total cache, maybe you have object cache enabled? It creates conflicts depending on the server. Try to deactivate object cache and your tabs shouldnt be duplicating again, also the other issue should fix. If you enabled minify, disable that also

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[harryshapes]

hi laura.. I turned the object cache off but its still showing the duplicate.. could you please check and advise.

Thanks

[harryshapes]

ok so what I did.. i tried deactivating the object cache as part of that plugin but it would not allow me.. it said to do it via http://ftp.. so i made a backup of the object-cache.php and removed it from the plugin.

after doing so the duplication does not appear which is great.. so that’s problem 1 sorted.

Problem 2.) when a user logs in the sign up button that they clicked for the login pop up window to open (from top right log in button) once a member logs in it remains still as login until the page is refreshed.

how can this be fixed?

problem 2.a) Please provide an alternative when once the login button is clicked it is redirected to an alternate log in page rather than a pop up window.

Please advise.

Thanks laura

[Laura]

The problem 2 its page cache issue, deactivate it and it should be fixed
You can delete the links at Appearance > Menu and add a custom link that goes to wp-login

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[harryshapes]

hi,

sorry i don’t quite understand.. i went to Appearance > Menu and went to my Primary Menu.. but it doesn’t have the menu for the log in button in which i am referring too..

The only other menus i have showing is footer and shortcodes and in both of these there is no menu for the login button

Please advise

Thanks

[Laura]

Hello, sorry, confused with KLEO, for this you will need to edit theme files, i can do this for you if you share ftp credentials 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[harryshapes]

i shared them before if you read up the top.. there i gave the webaddress username and password in a private reply.

Could you please tell me how this is done on the theme files in case i want to change it myself..

also if you can know how to fix this so that it automatically goes and logs in showing the profile button instead of log in if not refreshed then that would be better.

Please let me know.

Thanks Laura

[harryshapes]

if you could also provide how to change the link for the ‘signup’ button next to the login button that would be great.. if I am to be changing one button link I would want the other button link to be changed so that it stays uniform.

Please advise

Thanks

[Laura]

Hello, those credentials are the admin ones, i need ftp ones 🙂 Let me know

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[harryshapes]

Oh ok..

Could you post the instructions on how to do this so I can change the link code mysepf for sign up and login?

I would like to know incase I want to change it back.

Please let me know

Thanks

[harryshapes]

also for some reason.. members again cannot login via the pop up :s it just keeps spinning?? this is so strange.. please let me know how to change the links.. hopefully this should temp resolve but I would like to know why this keeps happening

[harryshapes]

Hi Laura,

Is there an update on this please as its affecting not only members logging in but now some pages are not working and are coming up blank.

Please advise

Thanks

[Laura]

Hello, first copy the main theme file header.php and paste it at child theme, now open it and find

COPY CODE

<li class="header-login-button"><a href="#"><i class="icon-user hide-for-medium-down"></i> <?php _e("LOG IN", 'kleo_framework'); ?></a></li>

                            <?php if(get_option('users_can_register')) { ?>
							<li class="header-register-button"><a href="#"><i class="icon-group hide-for-medium-down"></i> <?php _e("SIGN UP", 'kleo_framework'); ?></a></li>
							<?php } ?>

There, delete data-reveal-id=”login_panel” and data-reveal-id=”register_panel”
Then at href=”#” of header-login-button, add your login url ( replace the # ) and do the same with the one at header-register-button

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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