Create a New Account

[flavianodelgado]

When a new user creates a new account, they receive a link in the email to activate the account.

This link does not work, and does not leave the activation screen.

I even tried to use the link code, and nothing

How can I resolve this issue?

[Kieran_SQ]

Hi,

Can you please confirm the URL of the page after you have clicked it please?

Also please try going to WP-Admin > WooCommerce > Settings > General Options > Scroll to: Default customer location and turning of geolocate by selecting ‘no location’ or ‘store address’.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[flavianodelgado]

“Can you please confirm…”
R: The link is OK. The problem is when you click the link, it goes to the page but is not activating with link or code!

“Also please try going to…”
R: I made the change you asked for, and none of the options worked out as well.
It appears that the activation key is invalid.

[Kieran_SQ]

Hi,

Sorry to hear those steps didn’t work. Please could you open a ticket on the BuddyPress forums with regards to this issue as it is directly related to either the core BuddyPress plugin or WordPress itself.

You can open a new topic by going to https://buddypress.org/support/

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[flavianodelgado]

Ok. Thanks.

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