Create a New Account

[flavianodelgado]

When a new user creates a new account, they receive a link in the email to activate the account.

This link does not work, and does not leave the activation screen.

I even tried to use the link code, and nothing

How can I resolve this issue?

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[Kieran_SQ]

Hi,

Can you please confirm the URL of the page after you have clicked it please?

Also please try going to WP-Admin > WooCommerce > Settings > General Options > Scroll to: Default customer location and turning of geolocate by selecting ‘no location’ or ‘store address’.

Thanks,

Kieran.

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[flavianodelgado]

“Can you please confirm…”
R: The link is OK. The problem is when you click the link, it goes to the page but is not activating with link or code!

“Also please try going to…”
R: I made the change you asked for, and none of the options worked out as well.
It appears that the activation key is invalid.

[Kieran_SQ]

Hi,

Sorry to hear those steps didn’t work. Please could you open a ticket on the BuddyPress forums with regards to this issue as it is directly related to either the core BuddyPress plugin or WordPress itself.

You can open a new topic by going to https://buddypress.org/support/

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[flavianodelgado]

Ok. Thanks.

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