This topic has 2 replies, 2 voices, and was last updated 7 years by flavianodelgado.

  • Author
  • #169515
     flavianodelgado
    Participant

    Hello,

    The emails sending from WordPress, they go to SPAM.

    How do I can solve?

    The plugin SMTP WordPress, not solved.

    #169534
     Kieran_SQ
    Moderator

    Hi,

    I did a check on both domain names via Spam Haus and your domains are not listed on either.

    You can try the following to resolve your issue:

    – Contact your host and ask them to look into whether you or your IP is logged as spam by any services. They should have the resources to do this for you
    – Change the email being used to send emails. If you’re still using wordpress@domainname.com or a spammy address like accounts@domainname.com you should change it. Human names work best, so try something like firstname@domainname.com
    – Check your mail log (via your host) to check you’re not sending out tons of unexpected emails

    This is not related to SweetDate so we cannot provide you with further support on this matter. I hope you get your issue resolved soon. Your host is your best option with regards to emails not being sent or being registered as spam.

    Thanks,

    Kieran.

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    #169630
     flavianodelgado
    Participant

    Ah, Yes.
    Thank you.

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