This topic has 7 replies, 2 voices, and was last updated 7 years by Laura.

  • Author
  • #170667
     danicotillas
    Participant

    Hi,

    When people try to log through Facebook on the site it doesn´t work.

    I´ve seen this ticket (https://archived.seventhqueen.com/forums/topic/facebook-login-in-mobile) that it´s pretty much the same problem but I can´t see how to solve it as the answer is private for security reasons.

    Could you help me please?

    Thanks a lot!

    #170758
     Laura
    Moderator

    Hello, what error do you see? Or nothing happens when trying to login?
    Please check https://archived.seventhqueen.com/general/article/setup-facebook-login-fix-facebook-login

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #170764
     danicotillas
    Participant

    In fact nothing happens. It gives you this url on the mobile phone after trying to log-in:
    https://investigacionsocial.net/?#access_token=EAAbCQT6mDh8BAKzHNyi1zn9mhDZBAIvczWib7cT1STt5CYFX5T37OT0GUcYbx1PJv7imr855jimCdpEt3grUDHW2IsO4htdNsmJw5MHIDHlF5jgGPFjFqDpun7YI2Pk6Tu541k3DsaZBxBZBkBN4m8lNRXZC2KRmVKEGgd8MZAAZDZD&expires_in=5184000

    The only different thing in the app creation is that my url starts with https instead of http.

    Thanks!

    #170812
     Laura
    Moderator

    Hello, please share a screenshot of your facebook app settings 🙂 And if you can wp-admin access too please

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #170870
     danicotillas
    Participant
    This reply has been set as private.
    #170994
     Laura
    Moderator

    Hello, just tested, it works great! If you are having issues with it, might be your browser, please try using it in incognito mode and if it works, then clean cache 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #171445
     danicotillas
    Participant

    Thanks Laura, apparently it´s solved and the fix was included on the new release of the theme.
    If I find any other problem I´ll contact you.

    Thanks

    #171564
     Laura
    Moderator

    Glad its resolved 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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