This topic has 5 replies, 2 voices, and was last updated 6 years by Kieran_SQ.

  • Author
  • #198108
     Plush
    Participant

    Hi, I get this error when I check my https status:

    An image with an insecure url of “http://www.plush-media.com/wp-content/themes/kleo/assets/img/bg-body.gif” was loaded on line: 535 of https://www.plush-media.com/.

    it also happens on line 617

    do you have any idea how I get rid of it?

    #198112
     Kieran_SQ
    Moderator

    Hi,

    Please go to WP Admin > Pages > Homepage (or other affected pages), remove the two images from your content that are causing the issue and upload the images again in the correct place.

    It looks like you may have uploaded these images before switching to SSL and they have kept their path as http:// instead of https://. Carrying out the steps above should rectify the issue. If not please let me know and provide admin credentials for your site in a private reply so I can look into this for you.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #198118
     Plush
    Participant

    Hi Kieran,
    I don’t have this image anywhere on the home page (it shows on all pages) I think it is to do with some setting that the backgound needs to be an image? but I have not set this anywhere… I looked in theme options too, but I can’t see it there neither.
    I looked in C-panel and I can see the image there. I deleted it, which didn’t fix the issue, so I now think it might be in the code some place?

    I did another check and error stays:
    An image with an insecure url of “http://www.plush-media.com/wp-content/themes/kleo/assets/img/bg-body.gif” was loaded on line: 535 of https://www.plush-media.com/.
    This URL will need to be updated to use a secure URL for your padlock to return.

    #198122
     Kieran_SQ
    Moderator

    Hi,

    I can see the image bg-body.gif has been loaded from Theme Options > Layout Settings > Option: ‘Layout / Boxed’ > Option: ‘Background’. You can either upload the image again (I have attached it below for you) or I can do this for you to generate a path with https://.

    The other image is definitely coming from the page and is a custom image that you have made yourself. It is within a div with a class spu-box, which I am guessing is coming from a plugin called Simple PopUp (see screenshot). Check the settings for this plugin.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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    #198143
     Plush
    Participant

    Excellent, that’s fixed it thanks!

    #198144
     Kieran_SQ
    Moderator

    Hi,

    Glad that it is resolved now. Feel free to open a new ticket any time with any other questions and we’ll be happy to help.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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