Kleo 2.3 update problem

[sachaf]

Hello, i just updated manually from 2.2 to kleo 2.3 , and everything is reinitialized. Impossible to change all the settings . For example, I want to change your logo with my logo, then I save all the modifications but nothing happen.
All was fine with the previous version…. I had to restore my files with my yesterday backup. An explanation?? Thank you

[sharmstr]

1 – Make sure you’re running the child theme.

2 – When you update, you’re updating the parent theme, but you shouldn’t enable it. Keep the child theme enabled.

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[sachaf]

that’s what i did. The child theme is activated and was activated. I never activate the parent theme.
Any other ideas?? Because i’m afraid that i won’t be able to update your theme in the future…

[Abe]

that is strange.. give us some temp access to you site to take a quick look

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[sachaf]

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[Abe]

hmm … I went to your site and your logo is set. Make sure you don’t have a caching plugin

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[sachaf]

of course i downgraded to the previous version….anyway..thank you..i will try to resolve the thing by myself..

[Abe]

I took another look since we haven’t done anything in our theme to cause that and I see your theme is renamed so I guess is related to that…

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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