This topic has 5 replies, 2 voices, and was last updated 9 years by Laura.

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  • #79296
     Suite Com
    Participant

    Hello,

    As first reported here, a bug is preventing Kleo icons from displaying in the admin via Visual Composer. There is a blue rectangle instead. Search an icon doesn’t work, and the Category drop-down displays a “0”. Please see the attached screen shot.

    They do display OK on the front end but only when added via shortcodes in Classic Mode, which makes me think it’s a VC-Kleo conflict.

    The default VC « Icons » module is functioning correctly.

    This is probably the same bug reported here and here.

    Admin credentials to follow.

    Thanks in advance for your help!

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    #79298
     Suite Com
    Participant
    This reply has been set as private.
    #79653
     Laura
    Moderator

    Hello, i have tested it but i do see icons, did you manage to resolve it?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #79672
     Suite Com
    Participant

    Thanks for replying, Laura.

    Hmm, strange. I’m still getting the same error.

    Did you test the default VC « Icon » module or the « Kleo Icon » module? Because as I mentioned, the default Visual Composer icons do indeed work fine. It’s the Kleo Icon module that is buggy.

    In the following private post, I’ll include a URL to a test page on my site where you may compare both side-by-side …

    #79673
     Suite Com
    Participant
    This reply has been set as private.
    #79853
     Laura
    Moderator

    Hello, have you tested with other plugin disabled? It might me a conflict, if not, let me know so i can check it out a bit more

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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