This topic has 5 replies, 3 voices, and was last updated 8 years by Andrei.

  • Author
  • #105365
     namdy01
    Participant

     There is a bug with your forgotten password process.

    Go to your login page

    Click on lost your password

    Then put in an email address that is incorrect and click RESET PASSWORD.

    All you get is ‘-1’

    I got this my error on my testing site when i tried to recover a password to an email to test the functionality and i put the email wrong by mistake,

    I then tested it on your demo and i still got the same -1 i used test@test.com

    Surely the site should say ’ The email does not exist, please try again’ or something?

    Can you please check and provide a fix, as if clients put in a wrong email when trying to reset their password, they should get a response telling them the email is incorrect.

    Thanks for you help on this

    ——————————

    I checked this page:

    https://archived.seventhqueen.com/forums/topic/forgot-password#post-105262

    It says:

    The issue is that they recently added a check for the nonce field, but failed to add it to the ajax call. I’ll add a fix for this in the next update. In the meantime, go to /buddyapp/functions.php and comment out the nonce check. Around line 905 look for

    and change it to

    However I tried this ans does not work. This theme cannot be used if this is not fixed.

    This is relatively urgent as it is stopping our testing.

    #105367
     namdy01
    Participant
    This reply has been set as private.
    #105432
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #105548
     Andrei
    Moderator

    Can you please provide me an ftp account, there is a small js file that needs to be patched. The fix will be available in our next update as well if you are willing to wait.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #105577
     namdy01
    Participant
    This reply has been set as private.
    #105578
     Andrei
    Moderator

    We might even release the update meanwhile, please let me know if you need any more help.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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