Many responses in the forum linked to ADMIN

[flavianodelgado]

Hello,

In the forum you have several answers that we were not the ones that we created but came linked to the Admin.

There are 387 responses in the wordpress dashboard that appear as hidden but still appear on the answers page.

I can not even edit or delete these responses.

As the answers have already come up with the theme, how could they help me?

[Laura]

Hello, do you mean demo forum topics? You should be able to delete them from the admin dashboard

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[flavianodelgado]

Exactly, but it could not be deleted by the WordPress control panel, nor by the admin.

Give a page with “-1” and white background.

[Laura]

Hello, understood, i would need access to the backend, the one provided did not work, please let me now 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[flavianodelgado]

This reply has been set as private.

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

Let me know if you are using the default wp theme the same! if yes it means that has nothing to do with our theme but if yes follow the next paragraph.

the -1 response can be caused by some third party plugins or child theme modifications I recommend you to deactivate all plugins and to check again if the issue disappears enable plugins back one by one and check until you find the cause. Also if it’s the same with all plugins de-activated de-activate also the child theme besides the all plugins and check.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[flavianodelgado]

I do not know which theme to use.
But I deactivated all the plugins and changed the theme and gave nothing. Continued with the error

[Radu]

The theme can be changed from wp-admin -> appearance -> themes, press activate on twenty seventeen or tweentysixteen.

Then look again if the replies are linked to the admin on bbpress.

After you look at that, you can revert the previous theme back, from wp-admin -> appearance -> themes

Let me know

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[flavianodelgado]

Yes, the replies still be there!

When delete the replies, show the page with “-1”

Attachments:

You must be logged in to view attached files.

[Radu]

In the case you see the same it means that our theme does not interfere with that.

So still using the default them try to switch off all plugins excepting the BuddyPress and bbpress to see if one of your plugins causes the -1 issue.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[flavianodelgado]

Yes. All plugins deactivated and the problem persist

[Radu]

I see

In this case i recommend you to re-upload all theme files and also the WordPress since this happens also using default theme, if the issue persists please ask the hosting support to look in the error log of your website if there it’s some permissions error or any kind or cause that makes the ajax to return -1

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[flavianodelgado]

Not solved.

[flavianodelgado]

I upgraded to the plugins

[Radu]

This issue isn’t related to our theme

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[flavianodelgado]

And where is the problem?

[Radu]

Hi,

since the issue happens also using the default wp theme,it means that kleo not causes that, and a possible cause for that can be next:

Maybe those members accounts was deleted and now the replies are linked to the admin, you can try to ask this issue in bbpress forums

Meanwhile, you can try to repair some tables of bbpress maybe it will solve the issue / Wp-admin -> tools -> forums

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[flavianodelgado]

Grateful.
More again, solved my problem. 😉

[Radu]

Hi,

Great
Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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