Menu icon selection – no icon

[gibbywilson]

Hello

I can’t see the icon when I select it for the menu – see attached

I have no additional plugins installed

Thanks

Gibby

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[gibbywilson]

Hello

I think this happened after I upgraded the theme from 1.4 to 1.5

Thanks

[gibbywilson]

The icons have also gone when viewing the knowledge base page

[Laura]

Hello, can you share access so i can check it out?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[gibbywilson]

This reply has been set as private.

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

De-activate child theme and check again.

IF it’s the same re-upload theme files over the existing one via FTP in ( wp-content/themes/buddyapp/ )

Let me know
Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[gibbywilson]

Hello

I removed the theme and child theme and reinstalled but I get the same – no icons showing in the menu options

I had to remove and reinstall the themes through wordpress / I live in China and I am unable to use an ftp client to connect with my server

Thanks

Gibby

[Radu]

Hi,

And after you have re-installed the WP works?
Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[gibbywilson]

Hello

No – The icons in admin – menus still do not show

Thanks

[Radu]

The wangguard plugin causes that,

You can inform about this issue if you want.

Use this solution: https://archived.seventhqueen.com/forums/topic/icons-display-boxes#post-154111

Cheers
R.

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What support service includes ? What not ?

[gibbywilson]

Hello R

After changing the file I have lost the buttons in admin – buddpyapp theme settings

see attached

I would really like to disable Wangguard as its a dead plugin but the “ask a question on the registration page” is stopping ALL spam

I am unsure if any other plugin will do this as simply

Thanks

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[Radu]

You can fix that replacing this file content: /wp-content/themes/kleo/lib/assets/admin-custom.css

with this one: http://pastebin.com/raw/x5xDNXNL

This it’s a bug from wangguard.

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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