This topic has 6 replies, 2 voices, and was last updated 10 years by FD.

  • Author
  • #9513
     FD
    Participant

    Hi,

    I have some trouble with a miss match between the total number of users registered on the site and the number displayed on the front page.

    On the front page there is 125 registered members but on the Pmpro members list there are 149 in total. About 25 members is missing and out of these there are 7 members pending.

    Does anyone know whats wrong or how to fix it?

    Thanks for all the help in advance. 🙂

    #9580
     Abe
    Keymaster

    Hi,
    PMPRO members doesn’t include all your Worpdress members, it will show only members with membership.
    To view pending members install Buddypress Pending Activations

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #9921
     FD
    Participant

    Hi,

    All my members has PMPRO memberships and I have installed Buddypress Pending Activations and are monitoring it regularly. The numbers still does not match.

    PMPRO says 218 members and still the total number just says 190 on the front page. There are only 1 pending at this time.

    Any idea?

    #10045
     Abe
    Keymaster

    Buddypress counts them by different critearia, if they logged in and have activity info. You should see how many appear in the members directory because that is the correct number

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #10050
     FD
    Participant

    Ok, this is the number and where they´re from:

    Counter on frontpage: 197
    Admin->Users (all): 227
    PMPro (Members list): 224
    Pending memebers (Settings->Buddypress): 1

    Just think this kind of stange. But if Buddypress counts them based on different critearias it may just have to be this way.

    Is it possible to get the total number from PMPro as a workaround so the total numbers of members that is displayed on the front page will be right?

    #10172
     Abe
    Keymaster

    Hello, similar topic here? https://archived.seventhqueen.com/forums/topic/total-member-number-mismatch

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #10294
     FD
    Participant

    Hi,

    It just might be that. 🙂
    I will take a look at it.
    Thanks again.

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