No profile page found + link pages + cannot get to startpage + background image problem + only 1 membership level is showing

[Oceanglim]

Hello!
I have some questions! I would be glad if you could reply to all of them, thank you! I have been struggling with this for far to long and I really need help to sort the stuff out now!

 

1. I have all the pages for the membership account. I have my startpage and I have a page called Activate (what is that for – it’s empty anyway), but I have no page for the profile field page….How come?

At your template demo there is no blue menu bar in the header section – so why is there one on my website???? Please, help me to remove it, please!!!  

3. I don’t find anywhere where I can link pages to my menu buttons…. Where do I do that? When I click my logo – I get to Member page instead of Startpage!!

4. On my mobile device there is a register form showing up. On my computer, no register form shows up…And on my computer it’s impossible to get to my startpage….I continue getting to Members page all the time! I type my domain name in the webadderess field, and I am transferred to my Members page – why???

5. I wanted to have a background image only on the frontpage/startpage….which seemed like a choice, right?
But it didn’t work out. When I talked to my host about, they told med that in WordPress it’s not possible to have a background image in only on the startpage in WordPress…..??
Anyway – have removed the background image – and still it is showing on my Membership Level page…!! Why?? And also….Only one of my membership levels is shown, although I have 3 levels!

My question to you is: Can I have a background image on some pages, but some not?? How?

I really hoope you can help me with these things asap and directly, please!
Oceanglim

[Laura]

Hello, please check each step 🙂
1- Activate page is empty for you but there is a script that generates dynamically all the information when the user visits that page to activate their account.
(What blue bar? can you share a screenshot?)
3,4-The issues you are having with the members page might be because you have Members as front page in Settings -Reading? please check it out and let me know, check Settings > Buddypress > Pages to select the register and activate pages

About 5, its a bit confusing, can you explain how are you adding the background?
Thanks you 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Oceanglim]

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[Oceanglim]

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[Laura]

Hello, sorry for the delay, thanks you very much for your patience, i am trying to login to your site but its password protected, please share the password so we can resolve the issues asap 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Oceanglim]

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[Oceanglim]

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[Oceanglim]

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[Laura]

Hello, please check the password as its not working, i mean the admin password, maybe try adding a new user as admin 🙂
Will be here, lets resolve the issue today 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Oceanglim]

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[Laura]

Hello, please check the changes done to the site. I noticed some of the issues were because you didnt import the demo data and didnt setup buddypress correctly, i did the proper changes and also added custom code to your style.css , please check the last one that is the code to change the background of the home page, just change the url of the image.
Let me know if something is missing or need to change anything i will be here to help you 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Oceanglim]

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[Laura]

Hello, membership levels should show if you do not have a level selected, in membership account you should see your level if you did select one 🙂
2- Can you share a screenshot and what do you want to do exactly? 🙂
3- To show a background image the container in mobile version wont look good, that is why its better like it is, responsiveness 🙂
4- Do you mean this one? (attached)
5- The popup form is not the complete register form, it should redirect you to register page, so its working fine 🙂 About the password, make sure you do not use any punctuation

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

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[Oceanglim]

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[Oceanglim]

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[Laura]

Hello, lets see one by one 🙂
For the first post, 1,2 images not showing, can you upload them instead of adidng them to the reply? ( at the attach image section) 🙂

3- Header image should show on mobile version, as homepage background
4- Add this to style.css of child theme to have the top menu font bold and bigger 🙂 ( i suggest to make the menu text white so they are more visible)

COPY CODE

ul#menu-topmeny a {
    font-size: 18px;
    font-weight: bolder;
}

To make them white

COPY CODE

ul#menu-topmeny a {
    color:white !important;
}

5- Its a very weird issue, please try contacting your hosting company so they can take a look at that 🙂

And yes, register page should be at Pages, if its not, create a new page, call it registration (on your own language) and select it at Settings > Buddypress > Pages ( this could also resolve number 5 issue)

Second post:
1- Send me a link to that pages please, as i do not see it ( attached )
2- Check that pages are well set at Memberships > Page Settings
3- This happens when you have SSL setup in one of your pages but not in others, make sure you dont have SSL at memberships settings
4- This page is dynamic, its normal that you see it empty if you go there directly
5- Same as 2
6- Same as 2
7- Should appear as Home
8- Same as 4

Order of registration:
– Popup form
– Register form
– User Registered Already –

User Activation ( you can skip that installing the plugin bp disable activation reloaded, so your users are activated automatically)
– Email link, redirects to activation page (dynamic page only visible when user clicks the link)

Now user can login, if you have members directory page restricted, the user will see the memberships levels when trying to view any restricted page or doing any restricted action

Hope it helps 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

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[Oceanglim]

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[Laura]

Hello, lets start with the issues first then move to the customization, i tried to login but the user and passwords you sent me no longer work, please let me know, i will be online until 22:00pm GMT+2

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Oceanglim]

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[Oceanglim]

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[Oceanglim]

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[Oceanglim]

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[Laura]

Hello, please check http://seventhqueen.com/blog/code-snippets/the-definitive-wordpress-speed-guide-step-by-step-easy.html for speed optimization tips
About the other issues:

– Gender issue, disable matching fields ( leave them empty ) at Sweetdate > Buddypress ( that should work ) and check hat you have gender matching also deactivated at Sweetdate > Matching ( first try to disable the matching then if not working disable the matching fields )

Recommended width, anything above 1000px

About SSL, 2 options.
– Disable SSL
– Contact hosting about the issue

Let me know 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Oceanglim]

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[Laura]

Hello, i meant to disable gender matching, so it doesnt match you because of your gender, you can find that at Settings > Buddypress > Matching fields, leave blank

All members can see all members, the matching system is only the circle % at each user profile
Search form is at Settings > Buddypress, you can check what fields to show, and you can modify each field at Users > Profile fields

1. I would like to have my datingsite without profile pics, but the possibility for the members to choose to show profile pic to certain members. Is that possible?
/ or that members profile pic/pics are blurred until they choose to show their pics for a certain member/members. Is that possible?

This is not available maybe a developer can do it for you 🙂

For the footer menu, check at Appearance > Menus and select footer, check if the footer check is selected

For the search form transparency please check https://archived.seventhqueen.com/forums/topic/needing-help-on-a-few-various-parts-of-sweetdate-theme/#post-59059

To translate anything at the theme you can use the plugin Loco Translator 🙂

What do you mean by matching results There are no matching results at the theme just a circle that shows a %

The account never expires, just the level of the account, after it expires the member doesn’t have access to your restricted areas.

The member can pay as you have it setup at paid memberships plugin

Please remember we are here to help with theme issues and not custom request ( adding new features, changing style, setting up your page for you, etc)

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Oceanglim]

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[Laura]

Hello, what i can suggest is to change hosting, because looks like its a server issue. Or contact your hosting about it 🙂
There is free migrations at kgumiho.com hosting
Let me know if i can help you with something else 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Oceanglim]

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[Laura]

Hello, for a dating website, depends on hw many members you want to have, i would say 5000MB – 10000MB Disk space and around 50000MB – 80000MB Traffic

For the other questions:
1. Check at Settings > Buddypress, you will be able to deactivate a feature
2. No, its the account at the paid membership pro plugin, where the user manage their levels
3. Install the plugin contact form 7 🙂
4. Check https://archived.seventhqueen.com/forums/topic/hide-certain-events-from-activity-stream#post-107235

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Oceanglim]

Thank you so much for your answers, Laura! 🙂

Regarding number 4. My problem is that i am not familiar with Child themes. So when you say I can do something in Child Theme – Where do I find that? Or do I have to make one, and in that case how exactly?

Best Regards,
Oceanglim

[Oceanglim]

In addition to the question above I have some questions in THEME OPTIONS…if it’s okej..:-)

1.MISCELLANEOUS
Privacy page
Select the page that is used for privacy info. Membership Account?
this will be used in login modal

Question: Should I set to Membership Account?

2.PROFILES MATCHING
Complementary fields percentage 100

Why do I need this, if I have Complementary fields mandatory matching ON?
What percentage should I use….I don’t quite understand.

3. If I only want to let members add photos in their profile area but not profile pics that shows in Members Page – do I need rtMedia or could I use only BP album?? Or what is the difference between them to, when it comes to images?

What do I need bbPress for? Don’t quite get it…Does it speed up the site or what?

4. How will 1000 or 2000 members on my site effect my site’s load time??

Thanks!
Oceanglim

[Laura]

Hello, the child theme is used to store all the custom changes. CSS , php codes
The child theme is included at the .zip file of the theme, and should be the one activated at your wordpress backend
Both installed, main and child, but child should be activated always, so your stored changes are not lost in future updates.

1- It means the privacy or terms and conditions page so users accept it
2- Complementary fields matching ON means that is a woman is looking for a man, then they can match fields, but if a woman is looking for a man and visits another woman profile, then they wont match

Then matching fields percentage will give them X% just because they look for the same, example:
Man looking for woman finds a woman profile, automatically they get a 50% matching percentage
Man looking for a woman finds a man profile, they are matched with 0% even if they have things in common

3- rtmedia and bp album is the same, rtmedia will allow them to have an album of photos. The profile photo is just that, a profile photo, and its default at buddypress, nothing to be with rtmedia 🙂

4- It depends, if your server have enough bandwidth everything should be fine, the bandwidth is used as the traffic the site can support

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Oceanglim]

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[Oceanglim]

I addition to above questions:

What do I need bbPress for? I don’t get it? Can I remove that plugin?

[Laura]

Hello, if you installed both themes, then its at Appearance > Themes, just activate it and thats all, for changes, add css changes to style.css and functions to functions.php
If you ever need to edit a file, just copy the file to the child theme using ftp, and edit it there. Child theme is like a mirror, so to make the change of a file effective, it has to be the same path of folders like in main theme.

1- You dont have to select it if you dont want 🙂
2- That field is the % they get just because she looks for a man and HE is a man. Imagine they dont have nothing in common, but she looks for a man and he is man looking for a woman, well they would have, lets say 10% of matching
I would set 5 , 10 or 0

3- That is very weird, might be an rtmedia bug with buddypress, i never seen that before…

4- That depends… so i cant really say, anithing more than 1gb = 1000mb

bbpress is a forum plugin, if you want to have a forum use it, if not, dont use it 😀

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Oceanglim]

Thanks a lot!! 🙂

1. Could I use bbPress INSTEAD of rtMedia? I just want profile pics and maybe possiblity for members to upload like 5 photos to their profile.
2. And in that case is it possible to turn of forums in bbPress?

Cheers,
Oceanglim

[Oceanglim]

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[Oceanglim]

….also where in the code I can change color of my Register Form, would be nice :-). Lets say I want it pink with half transparency, but no border transparency.

Thanks 🙂

[Oceanglim]

…and also a little less space between the first line and the top border of the form would we nicer – as you can see on the pic…Thanks 🙂

[Oceanglim]

……also (sorry)..if you could mark where I can change position of the form. I would like it more to the left as it was before, thanks 🙂

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