This topic has 10 replies, 4 voices, and was last updated 6 years by Laura.

  • Author
  • #108009
     mledun
    Participant

    Hello,

    We keep getting the error “Please check the captcha code. It’s not correct” on the registration page. So no one is able to complete registration. Can you please help? Thanks

    #108196
     Laura
    Moderator

    Hello, what captcha are you using? Try to disable it and test again

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #108332
     mledun
    Participant

    Hey Laura,

    I’m using buddy press captcha. I updated it to the latest version…

    #108335
     mledun
    Participant

    I deactivated it and re-activated it again but it’s still saying “Please check the captcha code. It’s not correct”

    #108595
     Laura
    Moderator

    Hello, please try the plugin buddypress recaptcha 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #108598
     mledun
    Participant

    Hey Laura,

    I think that is the one I have, it’s called buddypress captcha but it uses the recaptcha (see screenshot) I tried to look for buddypress recaptcha but it looks like the one I have already…

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    #108626
     mledun
    Participant

    ok I deleted the plugin I have and for some reason the recaptcha is still showing. Could it be because I add the keys to the register.php and header.php?

    It seems to be working fine now without any plugin but now I have a new problem…

    When the user registers they get a 404 page, they should have been re-directed to a getting started page with an auto-login plugin I have been using called “BP Disable Activation Reloaded”. That plugin seems to have stopped working with all the new updates that I have done? Can you recommend something else that I could use instead that will work in the same way?

    see screenshot

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    #108729
     vinz98
    Participant

    The Recaptcha plugin you just removed is a second captcha helper just to make the contact form captcha ready. I read more peolple are having problems with this plugin.The original wp-Recaptcha is still present on your system. Later on, bots will write nice messages to you through your contact form. Stay put on that. here

    #109035
     Laura
    Moderator

    Hello, to disable activation that is the best i know, you could use another recaptcha plugin, there are many 🙂
    For the r404 issue try maybe resaving your permalinks again at Settings > Permalinks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #160317
     giovenneriza
    Participant

    hi i got a problem with captcha also,the problem is i cannot logged in to de activate this, and i dont know where to paste this keys..

    Paste this snippet before the closing </head> tag on your HTML template:
    fsfgfgdfgd…..my key

    Paste this snippet at the end of the <form> where you want the reCAPTCHA widget to appear:
    sfndasdfa my key

    i cannot find this head on HTML template…

    #160617
     Laura
    Moderator

    Hello, but where do you want to add the captcha? If its for register page you can use the no captcha recaptcha plugin 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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