Report Plugin Incompatibility

[Abe]

Please report here any found problem with plugins. We will try to look over them and come with fixes

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[ro1and]

myCRED.

[Roger]

what problems are you having?

[Abe]

we have tested myCRED and haven’t found an issue.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[parousia]

Ultimate vc addons. Cant get enable overlay and transparency working on the effect tab in row settings.

Also having problems with the background tab in row settings which has been useful in setting background images to “cover” on other themes.

[francoisthomas]

GeoDirectory (https://wordpress.org/plugins/geodirectory/)

[ianll]

Visual Composer conflicts with Events-Manager. The geo search functionality breaks.

I’m having issues with the search page:
The geo search is not working at all, I’m assuming this is causing these other issues.

– There are no results when entering a city name in the geo search field. I do have events in the cities I’m searching. There is no auto-complete happening either and the label for geo search is also not displayed.

– The formatting is screwy and there are extra breaks in the page causing the search fields to be to tall and oddly formatted. The search button has no text in it and is also formatted strangely.

– The advanced search section “hide” link is not visible but the show link also hides the section. Below is a screen shot which has a link to the testing site.

The link below illustrates the issues:
https://www.evernote.com/shard/s427/sh/b284de47-cef9-42ac-bfdd-a9a53ccc66b5/36d10de7f4615f23f75cebb30a9f8f86

I have pinpointed the issue to a conflict with the latest version of the Visual Composer plugin regardless of the theme or other plugins that I’m using.

Can anyone point me in the direction to a fix?

https://wordpress.org/plugins/events-manager/

[tpkarlen]

Hello, I’m new here. Just recently bought Kleo

Plugin Paid Membership Pro won’t install. Can anyone help? Thanks in advance

[Abe]

Hello

@ianll we will look over this but if it depends of those plugins then they are the ones to fix it in their code.

@tpkarlen – what error? please give more details

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---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[ianll]

When visual composer is enabled there is something happening where p tags and line breaks are being inserted into the html which is causing the js to fail.

There are also some conflicts with Bootstrap (theme) happening an issue with the toggles and field labels not being displayed. In the search section of the page there should be a close link to close the toggle and some of the style items are conflicting.

[Jg2015]

Has this issue been solved with Ultimate vc add ons????
I’m having truble getting the image overlay working…. can anyone help.

Cheers,

[Abe]

please see @ianll ‘s post https://archived.seventhqueen.com/forums/topic/support-needed-for-visual-composer/#post-54337

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[liveexercise]

I cannot get any of the features for the row effects in Visual Composer to work with the Ultimate VC add-on. Any help on this conflict would be greatly appreciated as these effects were the reason I bought the add-on.

[Abe]

@liveexercise let’s keep all the problems with Ultimate VC addons in this topic so I can see all in one place:

https://archived.seventhqueen.com/forums/topic/ultimate-vc-add-on

In the next theme version we will be offering full integration with the plugin. Right now add the background for the row from our theme added attribute: https://archived.seventhqueen.com/documentation/kleo#section-background

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---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[kunsam002]

Visual Composer installed but could not be activated

Warning: require_once(/home/a4804803/public_html/wp-content/plugins/js_composer/include/helpers/helpers_factory.php) [function.require-once]: failed to open stream: No such file or directory in /home/a4804803/public_html/wp-content/plugins/js_composer/js_composer.php on line 161

[Abe]

@kunsam002 Visual composer should work. Try to delete your plugin files and then upload it again

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[vbellamy]

Nav Menu Roles
Also using WP Simple Membership for custom membership roles.
Home page is now redirecting to /author. I am logged in as admin. I have also tried logging in as another membership role, same result.
When not logged in, home page directs correctly.
Changing theme to Twenty Sixteen fixes issue.

Any ideas?

[vbellamy]

Please ignore post above. The issue was a conflicted redirect setting.

[joeltoledo]

Hi,

I installed Mailpoet Premium for 18 months with Kleo Theme and it worked fine. Now it appears that there is a javascript conflict with Kleo : I can’t upload content with the visual editor of Mailpoet and build a newsletter.

Here are the two conflicts :
http://www.droithumain-france.org/wp-content/themes/kleo/lib/importer/import.js?ver=1473179919
http://www.droithumain-france.org/wp-content/themes/kleo/lib/assets/admin-custom.js?ver=4.1

Mailpoet support told me that “7thQueen have just need to enqueue those scripts on their pages, not all of them.”

They have a gist that they use to stop loading this files here – https://gist.github.com/vvaz/69af2589d25387a6afe1

[Abe]

Hi, Can you show me what errors or provide the plugin to test?

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---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[stefanlim]

Revolution Slider 5.3 is in conflict with Essential Grid. Both are not loading on Kleo.

Can take a look? Thanks!

[Abe]

Hi, this happens when using them on the same page?

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[stefanlim]

Hi abe, yes happens when both are used on the same page.

[Abe]

Hi, try with the latest Revslider 5.3.0.2 Go to Appearance – Install plugins to update it

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[stefanlim]

Thanks Abe. The update (5.3.0.2) is still causing the conflict between revolution slider and essential grid if you load both on the same page.

However, the issue is resolved if you set ‘put JS to body’ to on in your slider.

Hope this helps the others who are facing the same issue!

[paulo_luft]

HI

I’m having trouble with “YITH WooCommerce Zoom Magnifier”. Would you help me. Image size is too large.

[Abe]

HI @paulo_luft share a link with that page to check

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[paulo_luft]

This reply has been set as private.

[Abe]

Unfortunately I see it changes a lot of structure and maybe if you can contact author for a theme integration guideline.

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[nordqvist]

Paid memberships pro wordpress disappear on the backend ?

Instal the newest plugin paid memberships pro and is ok and everything is ok in the admin, but day after is it disappear on the backend only text in the menu and membershipp. When I click in the menu nothing coming up ?

[Abe]

Hi, I can’t reproduce that. please try to disable any other plugins and also test it with default wordpress theme

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[beyondtheclassroom]

Hi,

I’m using KLEO theme and after updating to WordPress 4.8.1 VisualComposer plugin isn’t working in the backend.

My pages won’t display in VC edit mode. When I click on BACKEND EDITOR the little “loading” icon spins but the page contents don’t appear. I can only edit in CLASSIC MODE.

How can I correct this?

C

[Abe]

Hi, please disable any other plugins that may cause Javascript errors and try again

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[panbill]

Hello, There is a serious problem with wp rocket.
1) When a page is cached the header is also cached so when someone logs in the header doesnt change.
2) When a page is cached the login doesnt work.

Thanks

[Abe]

Hi, that is a problem with WP rocket and not our theme. Please create a ticket on plugin site

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[stefanlim]

Hello! I’m reporting that Kleo is in conflict with the latest release of Yoast 7.7.2. All input fields for snippet descriptions are not able to be edited and add snippet variable buttons are not working as well. JavaScript script errors are observed.

Hope to see solutions!

[Author]

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