Revolution Slider doesn’t work

[lim sungbeom]

hello~

I am a beginner for your theme.

I set the install following ‘https://archived.seventhqueen.com/video-tutorials/kleo-quick-install-and-setup.html’

Everything works well except the slider of main page.

Please check it.

 

 

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[Radu]

Hi,

everything seems to be ok.

I see in console that this resources cannot be loaded because they have a wrong path

COPY CODE

GET https://www.miinfra.co.krpublic/assets/js/extensions/revolution.extension.slideanims.min.js net::ERR_NAME_NOT_RESOLVEDsend @ jquery.js?ver=1.11.3:5m.extend.ajax @ jquery.js?ver=1.11.3:5n @ jquery.themepunch.revolution.min.js?ver=5.1:7o @ jquery.themepunch.revolution.min.js?ver=5.1:7(anonymous function) @ jquery.themepunch.revolution.min.js?ver=5.1:7m.extend.each @ jquery.js?ver=1.11.3:2m.fn.m.each @ jquery.js?ver=1.11.3:2e.fn.extend.revolution @ jquery.themepunch.revolution.min.js?ver=5.1:7(anonymous function) @ (index):644j @ jquery.js?ver=1.11.3:2k.fireWith @ jquery.js?ver=1.11.3:2m.extend.ready @ jquery.js?ver=1.11.3:2J @ jquery.js?ver=1.11.3:2
jquery.js?ver=1.11.3:5 GET https://www.miinfra.co.krpublic/assets/js/extensions/revolution.extension.layeranimation.min.js net::ERR_NAME_NOT_RESOLVEDsend @ jquery.js?ver=1.11.3:5m.extend.ajax @ jquery.js?ver=1.11.3:5n @ jquery.themepunch.revolution.min.js?ver=5.1:7o @ jquery.themepunch.revolution.min.js?ver=5.1:7(anonymous function) @ jquery.themepunch.revolution.min.js?ver=5.1:7m.extend.each @ jquery.js?ver=1.11.3:2m.fn.m.each @ jquery.js?ver=1.11.3:2e.fn.extend.revolution @ jquery.themepunch.revolution.min.js?ver=5.1:7(anonymous function) @ (index):644j @ jquery.js?ver=1.11.3:2k.fireWith @ jquery.js?ver=1.11.3:2m.extend.ready @ jquery.js?ver=1.11.3:2J @ jquery.js?ver=1.11.3:2
jquery.js?ver=1.11.3:5 GET https://www.miinfra.co.krpublic/assets/js/extensions/revolution.extension.navigation.min.js net::ERR_NAME_NOT_RESOLVED

Please try to change your port from 44373 to 80.

Let me know if it works.

Cheers

RAdu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[lim sungbeom]

Thank you for your reply.

The server port 44373 is for SSL.

Hosting company allocate that port for SSL

SSL should be set in commercial site in Korean Gaverment.

Is there any method using 44373port?

And there was no problem former version Slider Revolution whcih I used in another theme.

[Andrei]

Hi,

The issue comes directly from the Revolution Slider plugin and it’s something that it can’t be fixed by us. We have contacted them and we’re waiting for a reply from them and we’ll announce you as soon as we get back from them.

I’m sorry for any inconvenience.
Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Andrei]

We’ve got a reply from they stating that they will fix this issue in the next update, meanwhile I’m sorry but there’s nothing you can do with it.

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[lim sungbeom]

When do they update? in a 2~3day or month?

I can’t use this theme until then.

Just black area in main page.

Is is serious problem in SSL mode?
SSL mode is formal function for commercial security in the Korean company.

In this case, if the update doesn’t until next 6 months.
Your service is over?
Should I buy Support service again for this?

Is it possible to payback?

[Andrei]

There isn’t an issue with SSL mode, the issue is related that you run your site on a custom port, which in revslider case, invalidates the urls and some resources fail to load. If you’ll remove the custom port from your install and just run on normal https address you won’t have any issues.

They release updates constantly and I don’t think this will take months to be fixed, we got a quick reply from them and hope the issue to be resolved quickly too.

I’ll update you once we’ll see this resolved in their plugin.

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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