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March 14, 2015 at 22:29 #50162jamie771Participant
For some reason I can’t do Automatic updates on Kleo. I enter Themeforest username and API KEY, but still can’t see an update option in Dashboard. Please help.
March 15, 2015 at 16:19 #50191sharmstrModeratorYou should contact Theme Forest and make sure you account is set up correctly. That’s what has solved update issues in the past.
In the meantime you can update Kleo and the plugins yourself: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
April 15, 2015 at 20:44 #54679jamie771ParticipantOK! I try to contact Theme Forest . I am a bit scared to do update vie FTP, because last time I did it it did mess things up.
April 15, 2015 at 21:09 #54685jamie771ParticipantWe have been trying to contact the through Help center (https://help.market.envato.com/hc/en-us/requests), but we are not even able to submit they form. it just doesn’t seams to go through at all. It throwing: “Let’s get specific: cannot be blank” error, even if we filled that one out all the time. This is very frustrating.
April 22, 2015 at 04:17 #55536jamie771ParticipantWe have been trying to contact the through Help center (https://help.market.envato.com/hc/en-us/requests), but we are not even able to submit they form. it just doesn’t seams to go through at all. It throwing: “Let’s get specific: cannot be blank” error, even if we filled that one out all the time. This is very frustrating.
April 22, 2015 at 04:19 #55537jamie771ParticipantWe have tried again and again to contact them and nothing. The same problem with their contact form. How do we suppose to solve this issue? This is not cool at all!!!
April 22, 2015 at 05:05 #55540sharmstrModeratorLooks like you have several topics going on this. Personally I can’t help. I’m just a user like you. So, stick with the other topics where you’re dealing with people who can help.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
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