upgrade 3.0 server error

[dpk888]

If I select the theme options I get the following error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, you@example.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

An ideas please..

[dpk888]

It says server 500 error

[hma]

I have exactly the smeze issue !
but error 502

[dpk888]

Will this problem be sorted by the update. I have looked at my php. Version and tried 5.2, 5.3,5.4 and I get errors on all of them except for 5.3 . When using 5.3 I am unable to use theme options. This is very frustrating as I had a deadline this week.

[dpk888]

This reply has been set as private.

[Abe]

HI there, KLEO 3.0.1 should be available today to address this isolated issue.
Let me know if you still encounter problems after that.

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[Abe]

If you want the fix now and can’t wait for the update please see this topic: https://archived.seventhqueen.com/forums/topic/problem-activating-pm-pro-bbpress-addon-with-kleo-3-0-upgrade

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[michalzwierz]

After upgrade to 3.0 I can’t access theme properties. Getting 503 server error. Same issue?

[Abe]

@michalzwierz please wait for the update since it has already been submitted and it will be available really soon .. or see my reply above

Cheers

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[aivasov]

Abe why you do not answer in my theme , I’m waiting 2 of the day?

[aivasov]

@Abe

[Abe]

Hi @aivasov

please wait for our support team to answer since there is a queue for each topic. You have submitted your question yesterday so please be patient. Not even 24 hours passed and you added it Sunday which is weekend.
Please see this text in the sidebar:
“Support is offered Monday through Friday, but please allow up to 48hrs so we can review your request and respond.”

Cheers

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[Stoyne]

This reply has been set as private.

[Abe]

Hi @Stoyne
I will check now and see what is wrong

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[Abe]

@Stoyne try to talk at your hosting company to increase your php max execution time from 30 to 60 since that I think is the issue

Cheers

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[Abe]

and your hosting cpanel no longer loads.. I guess it is not that reliable

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[Stoyne]

@abe – the http://republicsofaid.com/wp-admin is not loading – not cPanel… I tried to deactiavate all active plugins from wp_republic_options but with all plugins disabled I still can’t log in. Maybe downgrade to Kleo 3.0 will solve the problem? How to do this?

[Abe]

Please follow my advice on php setting

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[Stoyne]

@abe

I modified the php.ini as you suggested:

; ICN Customer php.ini
register_globals = Off
display_errors = Off
magic_quotes_gpc = Off
error_log = error_log
log_errors = On
error_reporting = E_ALL & ~E_NOTICE
expose_php = Off
max_input_time = 60
max_execution_time = 60
output_buffering = Off
safe_mode = Off
variables_order = “EGPCS”
memory_limit = 128M
upload_max_filesize = 3M

extension_dir = “/usr/local/lib/php/extensions/no-debug-non-zts-20060613″
;extension=”eaccelerator.so”
eaccelerator.shm_size=”16″
eaccelerator.cache_dir=”/var/cache/eaccelerator”
eaccelerator.enable=”1″
eaccelerator.optimizer=”1″
eaccelerator.check_mtime=”1″
eaccelerator.debug=”0″
eaccelerator.filter=””
eaccelerator.shm_max=”0″
eaccelerator.shm_ttl=”0″

There problem still the same.

[Abe]

that happens only with the child theme active… strange. I see lots of language files dropped there .. You should put your language files under wp-content/languages/themes/kleo_framework.bg_BG.mo and kleo_framework.bg_BG.po

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[Abe]

That is really strange and I don’t think is related to the theme…

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[Stoyne]

This happend after I updated to Kleo 3.1 this morning.

[Abe]

please do a test install on a subdomain since it is hard to believe it is from the theme

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[Stoyne]

There is a backup from June 16, 2015 1:00:25 AM EEST made by R1Soft Restore Backups. Shal I use it to restore?

[Abe]

I said to do a test with the same kleo 3.0.1 on a subdomain, not here on this install

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[Stoyne]

Thank you, It’s working now properly.

[Abe]

Glad to hear that.

Cheers

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[Author]

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