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Tagged: visual composer
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December 20, 2014 at 14:33 #39736rainman566Participant
Hello!
I just updated to wordpress 4.1 and Visual Composer is stopping his work with Errors (jQuery error in Backend Editor, and Server Error 500 on Frontend Editor). I have updated visual Composer to Version 4.3.5 (wordpress 4.1 compatibility).
The Composer works fine on wordpress 4.1 with Default wordpress theme twentyfourteen, but not with Kleo.
Any fix available?
Thanks
December 20, 2014 at 14:38 #39737sharmstrModeratorBoth WP and VC updates were released less than 24 hours ago. I’m sure an update is coming but it takes time to test.
edit: Just spoke with them and they are planning on releasing a quick update/fix later today.
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December 21, 2014 at 06:59 #39812AbeKeymasterhi, until KLEO 2.3. 1 is released with the Visual composer updated to 4.3.5 I have attached it so you can update it now.
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Attachments:
You must be logged in to view attached files.December 21, 2014 at 13:24 #39821rainman566ParticipantThanks, i have the Composer update. But if i download the Kleo Theme from Theme Forest, is still get the Version 2.3 and not 2.3.1. Where can i download this new release?
December 21, 2014 at 13:31 #39822sharmstrModeratorHe said “until”… meaning it hasn’t been released yet.
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December 21, 2014 at 13:42 #39826rainman566ParticipantSorry for my bad english and sorry if it seems that I am not patient, but I have a launch date on 23 December for a Website of a customer. And unfortunately I still have to create some content pages with composer.
December 21, 2014 at 13:46 #39827sharmstrModeratorThe “fix” is the new version of Visual Composer that Abe attached. You dont need 2.3.1. Does that make sense?
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December 21, 2014 at 13:52 #39829rainman566ParticipantI understand what you mean. And i installed the new Release of Composer, but it still works only with wordpress Default templates and not with kleo.
December 21, 2014 at 13:59 #39830rainman566ParticipantAdditional Information:
I meant Default wordpress “themes” in last post.How i have test it:
– deactivate ALL which are not in the kleo package
– clean browser cache
– install new release (4.3.5) of visual ComposerComposer still not working in Backend. Only “Text” and “Visual” Editor available.
Frontend HTTP STATUS 500 ERRORTest with twentyfourteen and twentyfifteen:
Composer works fine.
Change to Kleo -> Composer not workingDecember 21, 2014 at 14:01 #39831sharmstrModeratorCan you respond privately with a link and credentials so I can see what’s going on?
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December 21, 2014 at 14:04 #39832sharmstrModeratorIts working perfectly on 3 of my sites. That’s why I want to see what’s going on.
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December 21, 2014 at 14:14 #39834rainman566ParticipantHello, it is a miracle … i did all the steps again, and now it’s working for me. I don’t know why, but it works.
thanks for the support
December 21, 2014 at 14:15 #39835sharmstrModerator🙂 Well, it is almost Christmas. Glad you got it sorted.
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June 16, 2015 at 19:40 #63241MADrideParticipantHi there,
I had the same trouble when I updated WP and some plugings but after I made the changes as you guys dsecribed here, now is “kind” of working, the this is that for the new pages and most of the pages that come with KLEO the visual composer is working very well, but for those I created before the update, is not working. Does not appear the buttoms, and then I though there was not info or HTML, but then I found out the HTML was in white colour and I can’t modify it. So basically I can’t change anything in the pages I created before the update. Any suggest? thanks in advanced.
CheersJune 16, 2015 at 19:50 #63248sharmstrModeratorDid you update VC to 4.5.2?
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June 17, 2015 at 00:47 #63323MADrideParticipantHi there,
I think I follow all the steps are posted here,
I deleted
js_composer
K-elementnts
And then I re-install them from the the plugings folder which is separated from the kleo and kleo child in the KLEO package and the update them from the pluging area in WP as a normal pluggin and it’s working but not for all pages I made with visual composer, I’m sure I’m missing something but I don’t know what.
So please can you help me 🙂June 17, 2015 at 01:02 #63324sharmstrModeratorI’ll ask again. What version of VC do you have installed.
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June 18, 2015 at 00:32 #63578MADrideParticipantHi plugin is
WPBakery Visual Composer 4.4.2
Is nor the one you said but I already re-install it and deleted the old one and I can’t update it again,
June 18, 2015 at 00:50 #63580sharmstrModeratorAre you on Kleo 3.0.1?
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June 18, 2015 at 01:10 #63585MADrideParticipantNo, it’s 2.4.1
I tried to update the THEME UPDATE area, but I’m can’t find how
June 18, 2015 at 01:13 #63586sharmstrModeratorOh geez. No wonder nothing is working. https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme
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June 19, 2015 at 21:58 #63960MADrideParticipantHi there,
Well I have done all the steps but Kleo does no seem to update, I did first from the theme update and anything happened I deleted the cookies from teh browser and nothing then I did by FTP and nothing the only change is that I have to edit some stuff again, and now everytime I try to use the general settings I have to log out and log in again because that area appears completely blank.
Seems every step I give get worse.June 20, 2015 at 13:47 #64031AbeKeymaster@MADride you have two options as you can read in our documentation: https://archived.seventhqueen.com/documentation/kleo#updates
1. Automatic where you you credentials in Theme options- THeme update and then go to WP admin – Dashboard – Updates and check for updates
2. Manual by FTP. If the first one causes you troubles please use this one
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.June 21, 2015 at 12:43 #64171MADrideParticipantOk, I have couple of more questions, the API key is the password I use to log in here? or where can I find?
June 21, 2015 at 15:29 #64174sharmstrModeratorYou create the API key within your profile > settings on theme forest.
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June 21, 2015 at 15:35 #64178sharmstrModeratorhere https://archived.seventhqueen.com/forums/topic/log-in#post-55542
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
June 24, 2015 at 22:13 #64755MADrideParticipantHi there,
I created the API and I did every step, then finally appears the update, so I updated it, but get frozen and say that something happened and I had to try again, that happened everytime, so I did it by FTP, I download the theme again and I follow every step and now I got KLEO 3.0.1 then I save changes and I did the same with plugins, the problem is that now I can’t get to the theme optios area or page area and for the plugings I have to try few time before I can access. Always appears this kind of messagges
Fatal error: Out of memory (allocated 62914560) (tried to allocate 193129 bytes) in /homepages/46/d369677747/htdocs/MAD/wp-includes/functions.php on line 2669Not all are the same
Fatal error: Out of memory (allocated 62652416) (tried to allocate 114688 bytes) in /homepages/46/d369677747/htdocs/MAD/wp-content/plugins/w3-total-cache/lib/W3/ConfigKeys.php on line 1329Also sometimes just get completely blank,
Any suggestion?
Thanks
June 24, 2015 at 22:17 #64761sharmstrModeratorYou need to increase your memory: http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
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June 25, 2015 at 00:06 #64789MADrideParticipantWell now is worse, so I did it in the way is written but now I can’t login in my site, after I saw was no ok the change, I deleted what I add, so left it exactly as it was, but still can’t login, here I attach some pictures.
Says that “the cookies stoped to work because they found an unexpected trouble”
Any idea what to do?
Attachments:
You must be logged in to view attached files.June 25, 2015 at 00:23 #64798sharmstrModeratorI dont see where you added it? All I see is the total cache stuff
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June 25, 2015 at 00:25 #64800sharmstrModeratorAll you needed to do is add one line. Something like this
COPY CODEdefine( 'WP_MEMORY_LIMIT', '256M' );
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June 25, 2015 at 01:36 #64811MADrideParticipantYes,I changed it but then when appear the error I changed back, but anything happened, now I write what you told me and is still the same. I really don’t know what to do I can’t login
Attachments:
You must be logged in to view attached files.June 25, 2015 at 01:41 #64815sharmstrModeratorPlease respond privately with server and credential information for both WP and FTP.
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June 25, 2015 at 02:06 #64822sharmstrModeratorftp credentials dont work
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June 25, 2015 at 02:20 #64824sharmstrModeratorStill not working. I’ve tried port 21 and port 22. Do you have ip blocking or something similar?
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