This topic has 45 replies, 5 voices, and was last updated 10 years by Abe.

  • Author
  • #64831
     sharmstr
    Moderator

    Hmmm. I cant access your server from my network. See? I’ll try again later.

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    #64833
     MADride
    Participant

    Ok, thanks for your help, let me know if you need anything or I have to do anything please.
    Cheers

    #64879
     MADride
    Participant

    Hi there, I just call to my hosting company to verify everything is ok, and they told me that due to some troubles the system detected it activates an automatic IP blocking, which normally last for 2 hours and after that it would be possible to access, the other option is, turn off the router and it will work inmediatly. Please let me know if you could access, Thanks

    #64894
     sharmstr
    Moderator

    If you had them on the phone, why didnt you have them increase the memory for you? They will do it. And no, still cant access your site.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #65233
     MADride
    Participant

    Hi there,

    Well finally I can have access again to admin area WP, my hosting company use a backup from one of they make every week for every web and they increse the memory limit also, So I did again the same steps (because as the backup is from few day ago, I still can’t edit any page with visual composer) so everything was fine untill I activated WPBakery Visual Composer, then I can’t access to the pages area gives this problem (Fatal error: Out of memory (allocated 62652416) (tried to allocate 40 bytes) in /homepages/46/d369677747/htdocs/MAD/wp-includes/wp-db.php on line 2224) theme area, plugin area gives a lot of troubles, but when I finally can’t unistall the plugin everything works fine on admin WP, but obviously not work the website.
    The hosting copany said that there is something wrong with plugin because I have the maximun memory limit and It can’t be that and I should delete the plugin, but I do that, the KLEO theme is useless. So any suggestion?

    #65384
     Abe
    Keymaster

    @MADride you have 60MB allocated and you should ask the hosting to make it 128MB just to make sure you don’t get that error anymore. Try to talk with them on this and maybe they don’t set it properly.

    Also check this https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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