This topic has 8 replies, 2 voices, and was last updated 9 years by Laura.

  • Author
  • #62355
     alexlim91
    Participant

    After I install the demo data, during loading period until 5 minute the website become error. How can i fix this problem?

    Thank You

    #62395
     Laura
    Moderator

    Hello, have you tried disabling other plugins? Can you share admin credentials? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #62564
     alexlim91
    Participant

    Hi,
    After i click to install the demo data then after loading for 4 to 5 the webpage showing error. Please check the attachment below that i will sent a screenshot for review.

    Thank You

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    #62580
     alexlim91
    Participant

    Hi, The demo date already fix. But I has another problem, everytime go theme option click general setting > then it saw “Error 404 – Page not found”

    #62627
     Laura
    Moderator

    Hello, have you contacted your hosting? Maybe its smething related to them

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #62669
     alexlim91
    Participant

    Hi,
    I got contact with them. This is no their problem. How to fix it now?

    #62743
     Laura
    Moderator

    Hello, please check out https://archived.seventhqueen.com/forums/topic/installed-3-0-theme-options-disabled#post-62654

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #63622
     alexlim91
    Participant

    Hi,

    I want to know why i cannot install the kleo demo data everytime install it show an error page?

    Thank You

    #63954
     Laura
    Moderator

    Hello, have you check out the post i sent you? Did you pgrade to KLEO 3.0.1?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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