WPEngine 502 Bad Gateway Issue

[bamaro]

This is to reopen a ticket that was previously marked as resolved but is not. Login protection is enabled on all WPEngine sites now and as a result, all Kleo installs will receive a 502 errors when using the login popup modal. Effectively, this breaks Kleo on all new WPEngine sites and the only way to solve the problem is to contact WPEngine support and have them disable login protection.

Below is the fix that you can add to the theme. You can even add it as a script within your documentation’s WPEngine compatibility section.

—–

One of the ways that WP Engine determines what’s a valid login attempt — and what’s a script based brute force attack — is by requiring a query argument (of wpe-login) on all login attempts. The value must match the name of the install in order to be considered valid.

The install name is defined with PWP_NAME in wp-config.php on all WP Engine installs.

An example of a valid URL to submit your login query to is:

http://domain.com/wp-login.php?wpe-login=PWP_NAME

If you’d like to detect if you’re on a WP Engine install, it’s best if you check for the existence of the wpe_site function.

<?php

if( function_exists( ‘wpe_site’ ) ) {

// This site is hosted on WP Engine.

}

Hopefully this gives you what you need to make your login related code WP Engine compatible!

[Radu]

Hi,

Thanks for your suggestion it’s very helpful for wpEngine customers and also for us.

Cheers
R.

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What support service includes ? What not ?

[bamaro]

Has this fix been added to the next release of core theme? If so, what version of Kleo? I would like to update all my sites.

[Radu]

Hi,

This hasn’t been fixed in this update but we will do this implementation in future updates.

I’ve already added this to improvement list.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Abe]

Hi, it was scheduled for the release coming next week.

We will probably need to test it with you and see if it solves the problem.

Cheers

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---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Abe]

HI, please see the attached zip file. extract the archive and replace the file from kleo/page-parts

Let me know how it went.

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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[bamaro]

It Works! As an FYI, after updating the file you will have to purge your WPEngine cache to see it work.

Well done.

[Radu]

Great then

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

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