Forum Replies Created
-
-
Thank you very much for paying attention to me as being a new individual.
We contacted the simplify desk for credit card testing.
Thomas shellberg (WooThemes) stated there’s a checkout template issue or a Jquery problem.Since you are using the following:
<script type=’text/javascript’ src=’http://ifthq.com/wp-includes/js/jquery/jquery.js?ver=1.11.1′></script>
<script type=’text/javascript’ src=’http://ifthq.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.2.1′></script>My assumption is the checkout template.
Can you assist?
Thanks.<quote>
Mar 18, 21:22
Hi Russ,
There appears to be an issue with your theme; I tested a payment with the default WordPress theme and it worked with a test card:
Your theme is either using an outdated/corrupted template override Checkout file, or it’s including an old version of jQuery or something.
You won’t see the order in your Simplify Account as I was temporarily using my own API credentials, but it also failed with my own credentials when using your Kleo theme.
I would let the theme developer know about this so it can be corrected. Thanks!
Thomas – WooCommerce Ninja
WooCommerce SupportNinja Tip: Reference our WooCommerce self service guide for common solutions!
P.S. We’d love to meet you at our upcoming WooCommerce Conference!
(Please note: My time zone is MST ( UTC -7). I reply to support requests from Monday to Friday.
</quote>
