bluelaserdesign

[bluelaserdesign]

Go to your demo at: https://seventhqueen.com/themes/kleo/members/ and try to filter using the advanced search. It doesn’t work. This appears to have broken with the last update because it worked at one point, but doesn’t now.

This function doesn’t even work on your demo and you’re asking me to do a bunch of work for something that is OBVIOUSLY a broken function of the theme you sold me. I paid for a search mechanism that works, it doesn’t, and you want to pass blame elsewhere. You can’t figure out why I’m upset with your company? You really don’t get it?

I will not provide you access to the site nor do you need it as this broken feature is obviously in the theme. I cannot trust you to not mess things up even more.

[bluelaserdesign]

Wow! Typical support response. You want me to jump through all these hoops while you sit there and do nothing. It’s not plugins. It’s not the child theme. It’s the garbage theme I bought from you guys that doesn’t work. You are truly terrible developers and even worse at supporting your junk products.

Of all the tickets I have submitted for all these bugs, you have actually helped with only one. I do not expect that you will help with this issue either. The theme is the absolute WORST I have ever had to deal with. Your support is the WORST I could even imagine. Completely pathetic!

I am reporting your terrible support to Themeforest.

[bluelaserdesign]

So there’s zero integration between all the crappy plugins you have packaged with the theme?

This is so stupid and completely illogical. Why would anyone want site administrators in the members directory? Makes no sense.

For others that have bought the theme and ran into the problem of this senseless decision, here is a script that will show only active members.

COPY CODE

function buddydev_exclude_users( $args ) {
    
	//do not exclude in admin
    if( is_admin() && ! defined( 'DOING_AJAX' ) ) {
        return $args;
    }
    
    $excluded = isset( $args['exclude'] )? $args['exclude'] : array();
 
    if( !is_array( $excluded ) ) {
        $excluded = explode(',', $excluded );
    }
	
	global $wpdb;

	$active_users_arr = array();

	$users = $wpdb->get_results( 
		"
		SELECT user_id, status 
		FROM $wpdb->pmpro_memberships_users
		WHERE status = 'active'
		"
	);

	foreach ( $users as $user ) {
	
		array_push($active_users_arr,$user->user_id);
		
	}
    
    $user_ids = $active_users_arr; //user ids
    
    $excluded = array_merge( $excluded, $user_ids );
    
    $args['include'] = $excluded;
    
    return $args;
}

add_filter( 'bp_after_has_members_parse_args', 'buddydev_exclude_users' );

[bluelaserdesign]

This feature does not work. I have had to custom code my own permissions check script. I can no longer wait on such slow support.

[bluelaserdesign]

I am a developer. I code high quality WordPress themes for a living. Occasionally, a client comes around that cannot afford custom coding, so that’s when we use a third-party theme. Unfortunately, this theme does not do what it promises and contains so many bugs at the moment, it cannot be used.

I bought the theme because I did not want to have to do any custom coding because the client’s budget did not allow it. However, I am now finding myself spending lots of time troubleshooting shortcomings, oversights, and bugs related to this theme.

It completely makes no sense to display users that are not part of the community.

[bluelaserdesign]

I don’t understand how disabling all plugins except Geodirectory will do anything. It appears the issue is with PM Pro and the Kleo theme being incompatible despite the fact the main permissions functionality of Kleo is run by PM Pro.

I did what you asked anyway, and as I expected you cannot run the site with only Geodir enabled because you use Visual Composer as the page builder.

I am starting several new tickets regarding all the bugs I am finding with this thing.

[bluelaserdesign]

I am finding many more problems with this theme.

1. All users are shown in the members directory whether they are paying members or not.
   • Example: The site administrator is showing in the list despite not being a member on a subscription. There seems to be no functionality that cares if a user is on a plan or not.
2. There seems to be no working functionality to allow/disallow permissions to different parts of the site based on member level
   • Example: Checking a box in the “Require Membershipp” Meta panel has absolutely no effect on visibility on the front end.
3. After flagging a user a spammer, reverting their status back to active does not allow the profile to show.

Unfortunately, much of the functionality of why I even bought this theme is broken. I appreciate your quick response in getting it fully functional.

[bluelaserdesign]

Thanks for the quick reponse. The fix has resolved the issue on the front end and transactions can now be completed.

However, this has resulted in a new issue – a warning in WP Admin…

“Notice: Undefined index: sq_single_import in /home/xhk6otqlwel7/public_html/wp-content/themes/kleo/lib/importer/import.php on line 99”

(screenshot attached)

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[bluelaserdesign]

I have attached a video of how to replicate the issue.

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