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Yes – I found that on my own – on Themeforest.
You’re not answering my question. I’m seeing “Sorry, an Error Occurred.” and known users cannot reset their passwords on my site.
My question is what has changed recently — in the last 2-3 theme updates that could account for this and how do I fix it.
No – I’m saying that I am updated to 4.3.3. I was trying to find the changelog to see what changed, but your website only had up to 4.3.2.
Theme and all plugins–and WordPress is up-to-date.
Numerous users are reporting the “Sorry, an error occurred.” — I tested with my test user, my admin users, etc. and the same thing is happening. Some people seem to be able to reset their passwords.
I’m trying to find out if changes in the theme 4.3.3 affected the password reset system.
Thanks, Contemplate. I’m actually trying to use the Theme My Login plugin to customize the password reset email – and didn’t know about this bug — but — I did notice that activating the plugin breaks the logout link in Kleo.
Trying to solve this and hoping you will see this post and know the answer.
