elgoodcoin

[elgoodcoin]

new problem: the side menu opens on the right instead of left, so we can’t read the other options when hovering

[elgoodcoin]

that is what I do not understand. we have top menu:ok we have kleonav menu for the side menu:ok

but there’s another one over the header image, wich I don’t understand at all where it comes from and why
can you see it?

ho! wait! it seems gone right now, then it’s ok

so I just have to customize our two menu main and side so users can see them

[elgoodcoin]

also can you see this in header?
Banner text/AD here

can you see the(horrible) menu in header?

[elgoodcoin]

wp super cache: done

can you tell me why you prefer this one?
it has good ratings

[elgoodcoin]

1/I need a side menu, wich is kleonavmenu
2/ I want to suppress the menu you see on the header image
3/ why is my header image repeating 4 times.?
I’ll surely use mega menu so people can see easily th top menu

[elgoodcoin]

ok, done, but I can’t see it, that’s why I had mega menu.

and the biggest problem is the menu that you can see over the header image, it’s awful and I don’t know how to take it of.
I’m sorry your solution is not ok for the moment(don’t be hurt please)

[elgoodcoin]

what is its name?

[elgoodcoin]

https://wpdeveloper.net/how-to-give-support-access-to-wordpress-dashboard/

You need to send that Username & Password URL to your Support Developer. Your Developer then will be able to set his own password and complete the support task, and the account will expire and delete after that designated time period.

if you didn’t use “support me”plugin that’s the way to do it

[elgoodcoin]

it seems that I can set your account for more than 4 hours.
so if we can’t manage tonight, what I’ll do is send ou another account for 4 days, so you could access when you have time.
just tell me if you need more precisions about what I need

[elgoodcoin]

I don’t see you on analytics

[elgoodcoin]

did you try to connect with these:APharmaaaarewEQ kapa.x.x.x.2.014@gmail.com
if not then this might be a spam

your admnin account is support_jkqmr1 — PBXxm@PBXxm.wwsm

[elgoodcoin]

you should have admin right by now, do you?

[elgoodcoin]

you can’t get access to admin ? ok I’ll be back in 2mn.
we’ll try what you say. do you understand what I just wrote you abou menu in header image?

[elgoodcoin]

some informations about my problem:
I have a top menu, and a side menu.

what I don’t understand, is that another menu appears in the header image. I don’t know how to suppress it
(not easy to see, not on every page)

[elgoodcoin]

sorry I saw your post 45 mn late ;(

[elgoodcoin]

Nom d’utilisateur : support_jkqmr1
URL du mot de passe : https://campingbuddies.app/wp-login.php?action=rp&key=9urBKWlyvDmqMAGcf1D3&login=support_jkqmr1
Le compte expire : 17 August 2018 22:33 UTC

[elgoodcoin]

ok give me 5 mn please, i come back

[elgoodcoin]

all right, shall I send you a support account?

[elgoodcoin]

Hi Laura,
I just sendt you an e-mail.
let me know when you can.
best

[elgoodcoin]

Hi Laura,I do understand,all I Say is that with a support account,WE only have 4 hours.
Unforunatly,i had to go due to broken connection with internet.i’ll need two more days to be back at work,i’ll contact you when ready,we’ll surely find a way.
Take Care see you soon

[elgoodcoin]

just let me kknow when you’re ready

[elgoodcoin]

ok , let’ss be clear, I will NOT give you my admin password. all I can do is give you a support account, and it dures 4 hours. yesterday I responded within an hour to you, and today, nothing. please feel free ton contact mme by phone when you’re ready so you can effectively help me for thiese menus.
as soon as I’ll see your answer, or mail, i’ll set up the acpunt and send it to you right back. but not for few days.

see ya’

[elgoodcoin]

Nom d’utilisateur : support_cw1om1
URL du mot de passe : https://campingbuddies.app/wp-login.php?action=rp&key=pBwqsbVnFRlWSY0N7UZn&login=support_cw1om1
Le compte expire : 8 August 2018 05:58 UTC

tell me if this is ok. it is set to four hours. you can contact me at erwan.pierres@protonmail.com
+33610591381

best

[elgoodcoin]

ok, how to?
you need an admin account?

[elgoodcoin]

hi

well, in fact yes, i think i’d be glad for some help. not that I couldn’t create a menu for users, that seems to work, but I have a menu appearing in header, and I don’t want it and couldn’t find how to take it off…

[elgoodcoin]

ok , done.

that was strange and unsure for me since the begining, but I thought it was disabled for all users others than admin.

is it possible ?

[elgoodcoin]

sorry, I don’t see any menu called “normal menu”;
there’s kleonavmenu,onepage menu, kleo top menu, or shortcodes. no “normal “menu.

and a side menu is the best for mobile apps.
so what “normal” menu are you talking about?

[elgoodcoin]

all right, thank’s, your answer is clear, great!

thank’s bye

[elgoodcoin]

I won some time, by disactivating woocommerce, wichlist, and some others like pricing tables.

because there is no shop available yet on my website.

but it speaks also about bbpress wich I do need.
hope I shall not suppress all mywebsite in order to gain speed 😉 (joking)

the js configuration that seems needed , can it be done by a beginner developper? could I find easily documentation about that, or will I have to hire a pro(not possible right now)
?

[elgoodcoin]

thank’s for your fast answer.
then from these reports, */caching solution on your site that will reduce and/or combine your js/css files/*
I thought the solution was provided by theme Kleo.
there ‘s an option 4combine css and js included
I have to precise I’m not a developper, I followed what is proposed on Kleo, and it seems not enough.
do I need developper skills(me or another) to use Kleo, and if yes, how to access the code in wordpress?

bestreg

[elgoodcoin]

I realy can’t say why, but after about twenty mn the image was updated.
i really can’t say what happend.
so I guess it was a ponctual bug, may be about my internet connexion.
so this post can be updated to, resolved, or suppressed.

[elgoodcoin]

perfect, thank’s a lot !

[elgoodcoin]

after asking I finally found how to…

theme general setting, media, URL of embed video…

took me hours….

[elgoodcoin]

allright!

thank you Laura.
with pure CSS i know now that I’ll be able to customize my website.

I’ll learn classes and ID’s carefully , and will be able to customize my website.

thank you very much for helping.
I guess I could set this topic to “resolved”

if any problem again, do I have to contact you especially, or do I post a question and someone will answer.

anyway , thank’s a lot 🙂

[elgoodcoin]

ok, thank you.
is there a link to these codes?
a reference?
what i mean is I would like to be azble to customize Kleo fully,.
except color codes, what sort of codes do you mean? could you drive to th e right tutorial about what you’re speaking about?
if not , no worry, I believe I will be able to make my website anyway, but it would be a real plus to understand everything.
thank’s for helping 🙂

[elgoodcoin]

Hi Laura

you might mean that sometimes if there is a conflict between colors settings I can change it in the text editor by pasting the colorCodes?

if I ask you everytime it will last a while 😉

anyway things go very fast on wordpress and the settings have changed since I asked the question.
please just tell me: when it is not possible to change by visual or normal composer, I can do it by text editor , right?

if there are other codes , can you tell where I can find them?(not color codes, I’m ok with that )

visual composer came back a while later, and I guess they only try to sell me some support or gold membership.

thank you 🙂

[elgoodcoin]

Hi ! thank you to be there 🙂

as I said before :when I want, by example, to change the header background color to blue

then I change the background color of the side column, it changes the header background color, for another color like simple white and all colors disappear. all customisation disappear.

please let me know what precisions you need to figure out my problem.

I’d also like to know if visual composer is really include with kleo, because they say i have to purchase it.
and today, when I click on personnalisez avec visual composer, I have then a blnk page, with no command, nothing….straaange!

have a nice time 🙂

[Author]

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