jchaparro

[jchaparro]

I solved it checking the mark at Settings > Discussions > Avatar Display > Show Avatars.

[jchaparro]

Thanks a lot. Solved.

[jchaparro]

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[jchaparro]

You can find all those data in the email.

[jchaparro]

Dear Help Desk team:

Two weeks ago I created a user to you, at your request, to help me solve the error 404 issue when users click on “Change photo” in their profiles. My system logs you are not logged in in the system for two weeks. Which means you may never have been logged in. Why? I want you to know what is the status of the solution? Can you solve it?
Please help me solve this soon, otherwise I’ll have to ask Themeforest for a money return for your theme.

Thank you very much.

Johan Chaparro.

CC: themesupport@seventhqueen.com

[jchaparro]

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[jchaparro]

No way. Why don’t you say me how to solve?

[jchaparro]

Sure, give me your mail.

[jchaparro]

Configuration according to your documentation. What do you think about a TeamViewer session? I can let you access to my laptop to check the website.

[jchaparro]

Tried and it didn’t solve the issue. Next steep?

[jchaparro]

I have the same issue.
I can upload pictures under “Album”, but my profile don’t accept a picture. When I clic the button: “Change Photo”, a 404 error page appears. The “Change Photo” button links to “http://address.com/members/membername/profile/change-avatar/#item-nav”

How can I solve it?

Thanks in advance.

[Author]

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