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  • in reply to: BP Change Avatar not working #68973
     mediarocket
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    in reply to: BP Change Avatar not working #68663
     mediarocket
    Participant

    Hi

    So updated to 3.0.4. The pop-up works now. But after I browse for my profile image and click on it, nothing happens. No upload buttons, no crop feature.

    Anything I can do to fix this? Where to I begin to troubleshoot, or can I let you have a look?

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    in reply to: BP Change Avatar not working #68593
     mediarocket
    Participant

    The dev that built the website appears to have modified the core theme files, because when I update the theme a lot of things break. Can you perhaps send me the 2.4.1 .zip file, so that I can run a comparison between my theme and the original to identify what they edited?

    in reply to: BP Change Avatar not working #68568
     mediarocket
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    in reply to: BP Change Avatar not working #68564
     mediarocket
    Participant

    To give you some more background, I can change the profile pictures from the Extended Profile fields in the Dashboard.
    So what’s happening is that after I click on Upload Image in the modal I can see in my browser bar at the bottom there is an upload process taking place, it reaches 100% and then instead of loading the cropping function it just reloads the profile page, still with the old avatar.

    in reply to: BP Change Avatar not working #68562
     mediarocket
    Participant

    Okay, I managed to get the modal to trigger. But after clicking on Upload Image the new image just doesn’t get uploaded. The profile avatar stays the same. Any ideas? It looks like the #item-nav action doesn’t post?

    in reply to: BP Change Avatar not working #68560
     mediarocket
    Participant

    If it helps, it looks like the Bonfire Modal isn’t triggering. I can see it in the page source of my beta site, but not in my live site.

Viewing 7 posts - 1 through 7 (of 7 total)

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