Hi,
To be honest, you appear very unwilling to offer any form of support. It is very disheartening and unfair that one invests in the theme,but the support that is provided is totally poor.
To start with, I had raised various questions in my previous message. You have only responded to one, ignoring the other ones. Furthermore,the suggestions that you provide do not offer any solution to the problem. The previous version of the plugin that you provided is not even uploading.
I completely understand that you are busy with other clients as well, but I believe that we all need some form of support.