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January 8, 2018 at 21:16 in reply to: Issues are in the attached video that you keep ignoring. #185199Steeley1ParticipantNot marked as solutionJanuary 8, 2018 at 08:31 in reply to: Issues are in the attached video that you keep ignoring. #185119Steeley1ParticipantNot marked as solutionSteeley1Participant
Hi Laura
Can you please advice me on the following issue, I have made a video explaining the problem?
Thank you
Steeley1ParticipantLaura
1. Ticket number: 180510. Is now responsive on my tablet, I obviously left the slider without saving the settings, that’s why it didn’t work. It has now been resolved
2. Ticket number:181715. Been needing help with the Advanced search element since 2nd December, not resolved.
https://archived.seventhqueen.com/forums/topic/3-issues-regarding-the-theme-and-building3. Ticket number 182121, I first mentioned the issue with your gray gif image on 6t December, this has now been resolved Thank you
https://archived.seventhqueen.com/forums/topic/3-building-issues4. Ticket number 180510 I first mentioned the issue that I am unable to change the font colour in the search box city input box 21st November, this has been resolved, thank you.
https://archived.seventhqueen.com/forums/topic/3-issues-regarding-the-theme-and-buildingNew
1. How do I remove the border from my footer image, This has been resolved thank you
2. How do I reduce the size of the footer, the only choice I have in the Widget area is recent post and comments? I modified both but it made no difference, not resolvedHow do I remove the borders I have highlighted in my screenshot?
Thank you
[attachment file=183569]
Attachments:
You must be logged in to view attached files.Steeley1ParticipantAlso, the website is not responsive on a physical tablet, I mentioned this weeks ago.I followed your instructions back then and it made no difference.
The advanced search does not work either, I have also mentioned this to Laura.
Thank you
Steeley1ParticipantLaura
This is so frustrating.
1. Ticket number: 180510. The theme is not responsive on a physical tablet, looks nothing like the tablet mode online. Ticket was opened 21st November 2017, not resolved.
https://archived.seventhqueen.com/forums/topic/3-issues-regarding-the-theme-and-building2. Ticket number:181715. Been needing help with the Advanced search element since 2nd December, I don’t see what Radu showed me in the screenshot. Still not resolved.
https://archived.seventhqueen.com/forums/topic/3-issues-regarding-the-theme-and-building3. Ticket number 182121, I first mentioned the issue with your gray gif image on 6t December, still not resolved on my main website.
https://archived.seventhqueen.com/forums/topic/3-building-issues4. Ticket number 180510 I first mentioned the issue that I am unable to change the font colour in the search box city input box 21st November, it’s still not resolved.
https://archived.seventhqueen.com/forums/topic/3-issues-regarding-the-theme-and-buildingNew
1. How do I remove the border from my footer image
2. How do I reduce the size of the footerThank you
Steeley1ParticipantHi Laura
Please make a video so I can see exactly what needs to be done.
If I can’t get everything finished within the next day or so, I will need a refund. There are many more issues, it all seems impossible.
All the difficulty I have been having should have taken hours not weeks to resolve. The website should have been completed weeks before Christmas to reach the market.
There needs to be a better support system, i.e. live chat so issues can be dealt with more quickly.
Thank you
Steeley1ParticipantHi Laura
I don’t understand what you mean by grey Row?
Steeley1ParticipantHi Laura
Yes, I guessed that I would have to replace the grey image, the problem is I can’t of where it is on the website? It’s that small I don’t know what I am looking for. Can you please send me a screenshot of where it is on the website?
Also, How can I edit the footer, I need to remove the ugly image border? I have so many other requests I possibly will have to create another ticket.
Please don’t forget the font in the city input search box it should not be white.
Thank you
Steeley1ParticipantHi Laura
My browsers are up to date, I am not the only one who has witnessed the problem.
I see that you have either removed or altered the 7thqueen grey image that was causing the problem. Please explain how you did it so I can apply the same changes to the actual website.
Thank you
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