Thalia

[Thalia]

Yes, it’s the Kleo child.

[Thalia]

Thank you Radu I’ve made this but it’s not working. The lightbox is still on.

[Thalia]

Hello, please can we fix the gallery problem.

Here is the site: http://new.lovestorm-people.com/postkarten-motive/

It seems there is a trouble between the plugin nextcellent gallery and the theme. But I need this gallery for the plugin wp greet. The lightbox from the theme is hide the next cellent galery. I need this gallery function.

Normaly it’s working like this: http://www.lovestorm-people.com/postkarten-motive/
When you click on a motive the wp greet will open. In the theme kleo only the lightbox opend. I need to stop the automatic lightbox funktion.

Please can you help me.

[Thalia]

Ok…I found the Api Key setting….

[Thalia]

…Sorry…for all this questions…I feel realy stupid and like a super WP beginner with this theme 🙁 A can’t find the settings where Api key is. On wich website? On Envanto under Themeforest…on my website? I can’t find this step “select Settings from the account dropdown, then navigate to the API Keys tab”

[Thalia]

Thank you. Here is the site: http://new.lovestorm-people.com/postkarten-motive/

[Thalia]

without that the lightbox opend always.

[Thalia]

Thank you for the fast reply. But there is a trouble between the plugin nextcellent gallery. But I need this gallery for the plugin wp greet. The lightbox from the theme is hide the next cellent galery. I need a galery function.

[Thalia]

How can I can switch of the Lightbox in this theme?

[Thalia]

Were can I find for the theme update my username and Api key?

[Thalia]

Hello Andrei, please wait for it.

I started a new folder on the same server and there I installed theme kleo completely fresh. At the moment it’s working well and I don’t have scrolling problems! 🙂 http://www.new.lovestorm-people.com

So please wait. In case the problem comes again I’ll inform you. Thank you for your help

[Thalia]

This reply has been set as private.

[Thalia]

Hi Andrei,

sorry, ok. I’ll do this. please can you give me an email adress where I could send it to you.

Anja

[Thalia]

Hello Andrei, please can you help me….I bought the theme kleo. And it’s until now not working… I’ve already a webpage http://www.lovestorm-people.com with another theme. Now I want to change the theme but it was not working. I demaged my website and it tooks 4 days to repair. I don’t understand, why it ‘s so complicate to switch the theme…I’m realy sad because for me it’s a expensive theme and I’m sitting here a lot of days but I’m not able to fix it…but I’m not a beginner…Maybe you can help?

[Thalia]

I’ve done this…I disabled the bar an the plugins before and I’ve wrote you this before… It’s admin bar over the menu just disable it from : go to wp-admin -> theme options -> Miscellaneous -> Admin toolbar -> OFF—– And now I have no scrolling bar on the website. There is nothing where I could scroll the side. When I load the site I can see for a short while the scrolling area. But when the side is complete loaded there is nothing to scroll.

Nice support…..

[Thalia]

Excuse me….What ? The theme is not complicated, most probably is lack of your knowledge of working with the worpress platform..

This is not my first theme and I’m working not the first time with wp. I never had this problems before…It crashed now always my mobile browser when I try to open the site…look at the site now. Please, what is this? It looks horrible…My Hosting provider says I’ve 512 Mb php memory. Please try to help me to fix this theme.

Now I switched on again the Admin Toolbar, and it’s a bit better. And it was not the problem for the look at the mobile, cause after I switched of it was still there…yes I emptied my cache…

I enabled all in the config.php what you’ve said.

I got this to messages: I get this falt message in the top

Notice: Undefined index: usePicLens in /customers/c/5/8/lovestorm-people.com/httpd.www/wp-content/plugins/nextcellent-gallery-nextgen-legacy/nggallery.php on line 515 Notice: Undefined variable: post in /customers/c/5/8/lovestorm-people.com/httpd.www/wp-content/plugins/facebook-thumb-fixer/_facebook-thumb-fixer.php on line 394Notice: Trying to get property of non-object in /customers/c/5/8/lovestorm-people.com/httpd.www/wp-content/plugins/facebook-thumb-fixer/_facebook-thumb-fixer.php on line 394

I switched off this two plugins. The site looks realy not good. The menu is not working well when you scroll and now it’s new the comments in the Blog are not there and also the rounded Icons from the members are not moving like before… How can we fix this?

[Thalia]

I get this falt message in the top

Notice: Undefined index: usePicLens in /customers/c/5/8/lovestorm-people.com/httpd.www/wp-content/plugins/nextcellent-gallery-nextgen-legacy/nggallery.php on line 515 Notice: Undefined variable: post in /customers/c/5/8/lovestorm-people.com/httpd.www/wp-content/plugins/facebook-thumb-fixer/_facebook-thumb-fixer.php on line 394Notice: Trying to get property of non-object in /customers/c/5/8/lovestorm-people.com/httpd.www/wp-content/plugins/facebook-thumb-fixer/_facebook-thumb-fixer.php on line 394

[Thalia]

You know….I bought this theme not for get more problems….I’m sitting here since two days, and I can’t set this theme…and I’m not a super Beginner….I’m getting angry….

[Thalia]

Why ist this theme so complicate…

[Thalia]

Radu…please I need your help. I changed the debug..and now I have I mistake showing on the webside

[Thalia]

No nothing is ok….please I’ce done this…but after that I can’t sroll…zero

Radu, I’ve done this —–It’s admin bar over the menu just disable it from : go to wp-admin -> theme options -> Miscellaneous -> Admin toolbar -> OFF—– And now I have no scrolling bar on the website. There is nothing where I could scroll the side. When I load the site I can see for a short while the scrolling area. But when the side is complete loaded there is nothing to scroll.

[Thalia]

Radu, I’ve done this —–It’s admin bar over the menu just disable it from : go to wp-admin -> theme options -> Miscellaneous -> Admin toolbar -> OFF—– And now I have no scrolling bar on the website. There is nothing where I could scroll the side. When I load the site I can see for a short while the scrolling area. But when the side is complete loaded there is nothing to scroll.

[Thalia]

Thank you, you’re very polite. So, the memory i fixed. So I read now I need to put the memory on 256? Cause in the snipped it was 128

[Thalia]

Radu…I have no scrolling now…please can you check the site now. When I reload it I can see for a short while the scrolling. But when the side is complete loaded there is nothing to scroll. And my mobile site is white

[Thalia]

the memory is clear. I understand. —-I see that i receive 500 Internal error, this because your hosting most probably, please enable wp_debug function / https://codex.wordpress.org/WP_DEBUG#Usage enable also the wp_debug_log to store all errors / https://codex.wordpress.org/WP_DEBUG#WP_DEBUG_LOG—Where can I enable this things?

[Thalia]

Radu… This is not working. On mobile I get a white site and in the browser it removed the scrolling complete and the adminp panel… It’s admin bar over the menu just disable it from : go to wp-admin -> theme options -> Miscellaneous -> Admin toolbar -> OFF

[Thalia]

Radu, sorry…I’m not a super proffesional…Where I need to go? To my host side? Where can I enable this things? I see that i receive 500 Internal error, this because your hosting most probably, please enable wp_debug function / https://codex.wordpress.org/WP_DEBUG#Usage enable also the wp_debug_log to store all errors / https://codex.wordpress.org/WP_DEBUG#WP_DEBUG_LOG

[Thalia]

And why it’s looking good on the mobile? The header is hided

[Thalia]

Ok, you can see it…but I can’t see it. So where is the the propblem? I use firefox and also explorer. It’s also there not working. How can I fix this problem?

[Thalia]

I can’t scroll on any site.

[Thalia]

Ok Where can I fix this things?

[Thalia]

And is it possible to insert the plugin “google language translator” in the menu? I only found a solution to insert it in the side bar, but want it on the home site.

[Thalia]

And the scrolling is not available on all sites.

[Thalia]

Radu, the site is realy slowly. I stopped a lot of plugins. But I need them. PageSpeed show me this message. Java and Css is blocking. “above the fold” Maybe you check it in the english version, cause I got it in german. And on my mobile it’s not looking ok. Also on my tablet the menu is still there when you’re scrolling.

https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fwww.lovestorm-people.com%2F&tab=mobile

[Thalia]

Now it’s on

[Thalia]

Ok wait I enable

[Thalia]

Hello…..I need help….I bought this theme but I have a lot of trouble….PLEASE! Help me and don’t write me…and than wait again 24 hours….that makes no sense

[Thalia]

Sorry,….Radu

[Thalia]

Hello Rado, are you there? Let me know and I’ll activate the plugin. Thanks

[Thalia]

Hey…I’m getting upset….Nothing is working without problems. I spend so many hours and I can’t fix anything…. My website speed get’s so slow. On mobile it looks horibble… I dont know why this theme is so complicate…Please can you help me….

[Author]

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