Forum Replies Created
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Hello Radu, a lot of people can’t subscribe. Tey get a message see the attached file. What’s the problem?
Ok. Where can I find the update? I don’t reseived any update email and I can’t find it in my Envato Account.
Hello! I’ve a big problem. Everybody can see all scaled in articles on the frontpage http://lovestorm-people.com and also all other scaled in pictures http://lovestorm-people.com/downloads on the website. Or here http://lovestorm-people.com/category/allgemein/ But I can’t see them. I see no scaled in things on the whole website. Not in firefox, also not in the explorer. So it’s not possible to work at the page cause I can’t see what I’m doing. PLEASE, can you help me.
Always when there is an update I get trouble with the theme….PLEASE can you help me on this site http://lovestorm-people.com/downloads/ the pics not scaled in, also all the members are not showed. http://lovestorm-people.com/mitglieder/
URGENT!!!!❤ Hello, please I need to switch of the “lightbox” for example here
http://lovestorm-people.com/postkarten-motive-e-cards/ when you click on a post the lightbox opens. But it need when you click on a pic go to http://lovestorm-people.com/postcards-e-cards-versenden
Please help me ❤
Thanks! Since yesterday suddenly all scaled articles on the mainsite or scaled pics are not visible. I’ve no more idea where the mistake is. And some of the related posts pics not showed. Please can you help me to fix this things.
URGENT—–Hello! I’ve switched of the Top Bar in the theme options. Now I can’t get into my dashboard. What can I do?
Thank you Radu ❤ Yes now it’s working. Very good. I’m happy 🙂
The only last thing is, when you open the site on a mobile divice the site flares/ flickers at the beginning always. It’s possible to stop this
Sorry, again the problem. When I work in mozilla firefox at a post or page I can’t see any typing and no editor, in IE I can see it. I checked all posts and pages. But I can’t see any thing in the firefox. See at the attached pics. Firefox is also actual there no updates.
I think when we got this things we can close the topic.
Kind regards
Anja
Thank you Radu ❤ Yes now it’s working. Very good. I’m happy 🙂
The only last thing is, when you open the site on a mobile divice the site flares/ flickers at the beginning always. It’s possible to stop this
I think then we can close the topic.
The editor problem I fixed.
But the menu on the mobile is still not working. It opens and close direct again.
Thanks for help.
Hello Radu, thank you very much. The most things are working now.
But the menu on the mobile is not working. It opens and close direct again.
Also, when I work at a post or page I can’t see any typing. I checked all posts and pages. But you can’t see any thing. And also you can’t see the editor, but in the visual composer it’s switched on. See at the attached pics.
Kind regards
Anja
Hello Radu, thank you very much. The most things are working now.
Only the menu on the mobile is not working. It opens and close again.
Kind regards
Anja
Sorry……but I also try my best…you can believe I’m also very happy when all the things are clear.
Next Account…
Radu B.
Pw: 5jdY!OyQTBx)zbGWQsAu$c^h
I don’t know why it’ showing like that, but there are !!! 2 minus !!!! at the end of the ftp pw.
Host:ftp.lovestorm-people.com
Benutzername (User):lovestorm-people.com
Port:21
Pw: Wavesurfer102938–
Hi Radu, here are the logins
ftp
Host:ftp.lovestorm-people.com
Benutzername (User):lovestorm-people.com
Port:21
Pw: Wavesurfer102938–
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And WP AdminUser:Radu
Pw: e^EXsKPNJwaHA@rommTXXcV1Have a good day
Okay, let’s try it again….I try my best to explain and I’m polite today 😉
First question : On my install it works the string are translated, the kleo language files where are located ? /wp-content/themes/kleo/languages/ or ? /kleo/wp-content/languages/ ?
If the language files are here : kleo/wp-content/languages/ try to move the language files .mo and .po to /wp-content/themes/kleo/languages. if still not works ( provide credentials to take a look at this issue )They are here: /wp-content/themes/kleo/languages
<label>Host:</label>ftp.lovestorm-people.com
<label>Benutzername (User):</label>lovestorm-people.com
<label>Port:</label>21
Pw: Wavesurfer102938–
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Second Question : This is how it works the gallery format. If you want to go to the post click the title.
Check in theme options if the option is set to be ON ( Wp-admin -> Theme Options -> Blog -> Display media on post page* – ON )It’s ON. Sorry again…. I marked a post as a “gallery” (It was a pattern Post included the theme and I didn’t change the settings only the name of the post, text and pics under tab “media” and it was working well until the update) and I added other 4 pictures under the tab “Media” and normaly they automatic showes like a “slider” in the preview on the mainsite and in the post. I added a screenshot for you. Before it was working after the update this “Slider” is not showed in the Post preview on the mainsite and also not in the Post here http://new.lovestorm-people.com/ueber-uns/
Normaly if this slider is showed on the mainsite and you click on this “sliders” you need to come to the post not to the picture. You say this is normal, but the normal user clicked on a pic to come to the post. When you click on the other pics in the preview on the mainsite you also come to the post. So why not from the pics in the integrated “slider” in the post?
And after the update I can’t see also the related posts. Before it was working.
Theme settings/Blog/ Enable related posts* is ON /Enable custom posts related is ON — In the Post/ Theme Post settings: Related posts on VISIBLE— I realy don’t know what I can do more.
I switched of the not needed plugins but no changes.
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Third question : I’ve helped you to implement that plugin but i cannot offer you continuous support for your custom needs including the third party plugin customizations.
Yes I agree and that was realy kind from you and I’m realy thankful for that! But see when it’s working fine before the update of the theme and after the update it’s not working it’s not nice for the costumer…so I’m scared for your updates cause it’s a big surprise what happend…When you’re a “normal” costumer you can throuw the plugin in the trash bin…I’ve a lot of problems with other popular plugins (aprox. 6) in this theme and i need to delete them. But this is WordPress. The costumers are using plugins and not only your recomments plugins. GTranslate has 30.000 users. I use this plugin on 4 pages with different themes without any problems. See it’s a realy important plugin for my site. Of course I’m disapointed now that’s not working well in the theme.
Also GTmetrix was before at Yslow core at 93 points. what was realy great. Now it is 78 point and the most plugins are switched of. But that’s not your problem. It’s only an information.
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Fourth Question : Please provide a screenshot, i clearly don’t understand what element are you referring.
I mean the Post grid Element on the mainsite (my startpage is the pattern of Home Pinterest) . This posts are fade in slowly. This is not working well on the mobile like a Iphone and Ipad. The WLan speed is good at my house. The posts coming to slow and somethimes the site on the mobile is crashing the brouwser.
You also have serious problems in some of your pages like these : http://new.lovestorm-people.com/category/thoughts/ , http://new.lovestorm-people.com/category/allgemein/ the footer is missing
Thank you for the information. I don’t know what to do now. I can see the footer.
I hope we can fix this things…look today I tried again to fix the things….I spend now 7 hours and I was not able to fix anything…and this was not my first day, this is hard. See over weeks how much we wrote… My nerves getting thin of this and I get over the time disapointed cause it’s no becoming better. Normaly I need 1- max. 2 weeks to finish a page without any help from a support. Radu, normally I’m a very polite person and realy sorry for all the complains….and it’s a realy beautiful theme and I wish nothing more that it works. I hope we can fix this things.
Look………I understand your site…..but do you understand my site? I realy don’t know where to start to fix the things now, before the update it was running well, the page speed was good the translation plugin worked, the sliders and videos was showed….and I thought I could fix this few things….after the update the things get worse…I changed nothing before…I don’t know what to do now…. 🙁
Thank you Andrei for your kindness….and so I need to send a scrennshot from a white screen?….Sorry… I’m working since weeks, and I can’t fix this theme…and the update brings me new problems I’ve fixed before. Now I start again… Sorry that I’m not in a good mood at the moment…but I think it’s not fair to sell a theme and than the costumer needs to hire somebody to finish and publish the site. In the advertise of your theme kleo was a information it’s easy to handle. So I bought it. And I’ve experience with WP…so let’s see…Thank you for your help
Here is my wish list….
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Q: Where can I change the language to german for the “Read more” link in the posts on the main site and in the Comment form “Leave a reply”?R: 3. I see that you use an plugin for comments,check in Super Socializer settings if you have something related to that.
Q: NO it’s not the plugin. I switched of the plugin and the Comment form is still there. I also emptied the Cache, it’s still there http://new.lovestorm-people.com/ueber-uns/
Also, here the “Archive for category:” is in english http://new.lovestorm-people.com/category/allgemein/
Please, I want to change the language from “Read more”, “Archive for category:”, Comment form “Leave a reply” into german.
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Q: How can I change the hyperlink on the picture in the sliders? Cause when you click on a slider(picture) on the main site and in the post the link goes only to the image and not to the post. I want that the link goes to the post where the slider is inside.R: Go to wp-admin -> revolution slider -> chooser your home slider, and click edit, then look there for link..
Q: Missunderstanding:It’s not a Revolution Slider. I marked a post as a “gallery” and you can add pictures and show them like a “slider”. example: http://new.lovestorm-people.com/ueber-uns/ On the mainsite when you click on the pictures of this “sliders” you need to come to the post not to the picture.
R: The gallery format it will require to go into media tab under the post text area
Media -> Show media on post page -> ON, Slider -> Upload image, Press add image for more images.Q: WHY, you dont understand my problem…? You’re answer is helping me zero…I did this before, but when you click on a slider on the mainsite it goes to the pic not to the post. This was my question.
When you click on the pictures of this “sliders” on the main site you need to come to the POST! not to the picture.
And next problem…Since the update this Sliders in the Post we are talking about ( when you mark the post with “gallery” and add pics under Media Tab, Slider it was showed like a slider on the main site and in the post. But since the update you can’t see any slider on the mainsite and in the post. And the videos I can’t see in the posts since the update. Also the related posts are not showed since the update. Before the update everything was working.
And yes….the media on post ist ON also the related posts
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Q: Since the update the translation plugin GTranslate that we fixed together is not working well. Normally you choose a language and than the whole site is showed in this language. Since the update. It’s sometimes working sometimes not when you choose a language. Also when you choose a l. and you change the site than the next site it showes again in german and there you can’t switch on the translation again.——————————
Q: The main site is on mobile devices not working well (Iphone/Pad) The “moving” posts are not showed fast enough. They are to slow. I checked also with faster internet. So you open the site and when you scroll like a normal user you only see white.Thanks for help.
