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  • in reply to: Free membership stuck #104032
     yourownfriend
    Participant

    Hello, I’m still waiting on your reply. — We are still testing the problem and it seems that the problem is not only with free memberships but also with paid ones. We disabled the pre-approving method and the problem was there. Something we discovered is that when we are logged in and want to “sign up” or choose another membership it does show the paypal button to finish the registration, once we are logged out this button disappears and the page says “Please Login or Register a new account in order to continue”. Users cannot continue to login or register because they are trying to register first, help please!

    in reply to: Free membership stuck #103926
     yourownfriend
    Participant

    I want to manually activate the users but I’m not even receiving the requests because they get stuck when they try to sign up, They get up to the part where they have to select a plan. The plan I have is a free membership for one year that will expire and they’ll have to pay after but when you get to the check out page nothing happens, there is no way to move forward.

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