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Hi, please make sure to update to KLEO 4.0.6 and also Visual composer and other plugins from Appearance – install plugins
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hello
I have update all plugins and wordpress, but still I have the same problem, I can´t access the visual composer plugin on pages, posts and portfolios, plus the front page news modules doesn´t work well. The situation is the same that you can look in the images before
regards
MHello, it seems that the update doen´t work well, after the update follow the Kleo update instructions (https://archived.seventhqueen.com/documentation/kleo#updates) the site doesn´t work… what can I do? I can run the site without updates, but then I have security issues… help me please
Hello…. I did it jejjeje… it is the visual composer plugin, I thik that Kleo update updates the Visual Composer plugin, but not… why Kleo update don´t update the visual composer’
It is in the latest KLEO update as I said from Appearance – Install plugins
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.The Visual Composer plugin doesn´t appear there (Dashboard / Updates)… that´s why I ask you where I can find the VC plugin, to manual updating
Thanks a lot, I am worried about the site and my client is getting madI haven’t said (Dashboard / Updates
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi there,
I have this issue since a few hours. All plugins are up-to-date; no conflicting plugins are active. Did a plugin on/off test to rule out any other unfamiliar issue.
What I experience:
When in the Home News Magazine (imported demo page) or any other imported demo page:
I make an adjustment to a text or anything and want to save/preview… the screen just freezes. I can still controle the mouse and other parts of WP can be reached, but the demo-pages themselves freeze. After approximate 5 minutes chrome asks to wait or kill the page.I am running the latest chrome, and don’t seem to have issues with other part of website (front/back-end) just VC elements in posts/pages.
Hi, this happens in the admin side? DO you have lots of elements in the page? Maybe VC takes more time than usual to load that page
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi @Abe
Yes this was on the admin side.
An update on the matter: Because of the persistancy of this issue I deleted VC and the magazine-demo page. After reinstall of VC everything was beack to normal.
What I didn’t realize: I had created custom post options using WCK and later on I tried AFC. Both of them didn’t work in a way that was satisfying so these plugins were uninstalled at the same time as when I uninstalled the VC plugin. It might be that the plugins themselves were not conflicting, but that I made a wrong choice in the WCK/AFC taxonomy handling which resulted in the freezing (load time error) of the page/post.
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