Bugs and Issues

[Prabanjani]

HI ,
1) String translation is done. Thank you for your guidance.
Please help me in rectifing #151604 [ in this ticket I have solved my first issue ] and #151614

[Prabanjani]

Please help me in resolving …please

[Laura]

Hello, i am so sorry for the delay, please share access so i can take a look.
Only the css styles are not working or is there any other issue?
Let me know and i will try to fix it ASAP

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Prabanjani]

Hi,
1) I want to remove the basic fields displayed in the profile page. [Attachment:1]
2) Instead I want to replace that place with the Edit Fields.[Attachment:1].

Thanks in advance.

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[Laura]

Hello, i see, but sadly there is not a way of changing that without editing the code, we cannot do that at the forum, i can help you with styling issues but templates are different.
Let me know if you need anything else 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Prabanjani]

Its ok, ThankYou:)
I want to save my search filter [ screenshot:1]

Thanks in advance

[Laura]

Hello, could you share the screenshot?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Prabanjani]

Hello, I saved my filters using database. Thank you.
Will you help me in removing these fields. (coding is ok for me).[screenshot-1]
I’m in hurry, Please get me the solution quick.

Thanks in advance.

Attachments:

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[Laura]

Hello, please go to Settings > Buddypress and you will see those features, just uncheck them 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Prabanjani]

Hi, Thank you ..
How to add the wp_query in login.php.
The objective is to save the filter fields to use in later session.
This is my query:
Select ID from wp_users WHERE user_login=username;
If this is wrong please give an idea for saving my search filter values.

Thanks in advance

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Prabanjani]

Hi,
How to create ‘Save and Next’ button on the BP custom profile fields. I currently have 7 tabs, instead of having a “Save” button, which just reloads the page, I’d like to have a “save and next” button that will save the current fields, and then go automatically to the next tab.
Quick resolution please.

Thanks in advance.

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[Radu]

Hi,

WE don’t have plug and ply solution for that and also no quick solution to achieve that, you should hire a developer to achieve that
You can try to ask that on buddypress forums

Cheers
R.

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What support service includes ? What not ?

[Prabanjani]

Hi,
Thank u for the reply.

[Radu]

You’re welcome

Cheers
R.

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What support service includes ? What not ?

[Prabanjani]

Hi,
Please help in rectifing my issues.
1) My website pages are not responsive. Is there any method to make it responsive.
2) I want to change my wordpress gmail to my site gmail(attachment 1)
3) I want to remove the links from the profile fields.(attachment 2)

Attachments:

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[Radu]

Hi,

1. If you have modified the theme or you have overridden the templates in child theme or if you have custom CSS in style.css of your child theme this can be the cause for that, try to de-activate the child theme and test now the responsive behavior of the site.

2. Install and configure this plugin https://wordpress.org/plugins/wp-mail-smtp/

3. Let me know the button that you want to remove the link from it. (screenshot + link)

Cheers
R.

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What support service includes ? What not ?

[Prabanjani]

Hello, Thanks for the plugin.
1) I have deactivated my child theme but still my website is not responsive. Help us in rectifing this issue.
2) As of now, an user account gets activated in two steps. 1. The user clicks on the link received by email 2. The admin of the website clicks on the activate button on the wp-admin dashboard. Now we would like to remove the step 2 i.e., a new user is created when s/he clicks on the email link and no intervention of the admin is required. Please guide us on how to do this.

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[Laura]

Hello, the theme is responsive, can you share screenshots of the not responsive areas?
And for 2, this would disable activation https://wordpress.org/plugins/bp-disable-activation-reloaded/

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Prabanjani]

Thanks for the plugin.
1) I like to send an email to the user after their account activation.
2) My website link http://www.kannikadhanam.com . [ not responsive].

Thanks in advance. Quick solution please.

[Laura]

Hello, i see that the site has some issues at mobile, as its not something by default we should check what is the issue and then fix it. Could you please follow these steps?

1- Go to Appearance > Themes and activate the main theme
2- Check if the issues are still there

Or you could send me login credentials so i can take a look :

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Prabanjani]

This reply has been set as private.

[Prabanjani]

This reply has been set as private.

[Laura]

Hello, credentials didnt work, please let me know 🙂
The activation page cant be edited as its a dynamic page

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Prabanjani]

Hi,
I tried deactivating all my plugins and now it is responsive. Thank you.
And one more thing I like to add additional xprofile fields under member directory. I referred the rectified solution but that gives me the screenshot-1.
I like to display my fields in this format 23/man/Gujarat/hindu

Thanks in advance 🙂

Attachments:

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[Laura]

Hello, glad its resolved 🙂
About the fields issue, already answered at the other ticket

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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