issue with hosted videos

[Abe]

Hi, now it really works well. I tested it with Chrome and Firefox and loads fast.
was tricky but thanks for your patience.

Cheers

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[rawbox]

Yes Abe,

I was just going to message you and let you know the exact same thing. Everything works great right now. I don’t know if it was just delayed from what you did earlier or if you were working on it while i was testing it but it’s all good now.

Abe, I really appreciate it.

Thanks a lot

Grade A Work 🙂

After the next update will i have to edit anything with the isotopes etc. that you customized?

Thanks again

[Abe]

Great. Nothing to customize. You can update without problems since I haven’t disabled the isotope in the end and found a solution that worked with it enabled.

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[karimun]

I was following this topic. My KLEO 2.3.1 deals with similar display problems for self hosted videos.
Basically its the height of .mejs-container that spans incorrectly, I think.

In IExplorer, the container does not respect the available width on the single page with sidebar if a poster is set. I have created a poster with exact dimensions taken from the mp4 file: the poster breaks into the sidebar (probably the “stretching” parameter would help)

Question: Do you add the indicated fixes from this thread into the next theme update?

Some screenshots:

Attachments:

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[karimun]

Sorry, I refer to FireFox, not IExplorer, that has the sidebar issue described above.

[Abe]

Hi @karimun
the fixes will be available in this week theme update sure

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[rawbox]

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[Abe]

Thanks for pointing that is and adult site and it contains porn images. I guess is related to the header .. it is too small. What explorer version?

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[rawbox]

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[rawbox]

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[Abe]

Did some changes for IE as well. Try now. Clear cache. IE still is a “special” browser 🙂

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[rawbox]

Abe,

Fixed………….. like always Grade A work from you

And by special you mean worst browser available right? lol

[Abe]

Cool, thanks.
Well … almost 😛

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[rawbox]

Well if not the worst definitely bottom of the list 🙂

Thanks for all your help

Have a great rest of the week.

[rawbox]

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[Abe]

we changed the view for mobile since it wouldn’t look that good. Maybe hide it on mobile if it doesn’t look right..

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[rawbox]

Abe,

How can i get mobile pagination to just show Next and Prev instead of full page title??? This will at least fix overflow and overwritten/unreadable text.

Thanks

[rawbox]

or ……How can I Put a character limit on the title just for mobile pagination? That will fix overwriting arrow when title is to long for mobile pagination.

Thanks

[Abe]

To replace them with Prev/Next you need to redefine this function in your child theme

COPY CODE

function kleo_post_nav( $same_cat = false ) {
	// Don't print empty markup if there's nowhere to navigate.
	$previous = ( is_attachment() ) ? get_post( get_post()->post_parent ) : get_adjacent_post( $same_cat, '', true );
	$next     = get_adjacent_post( $same_cat, '', false );

	if ( ! $next && ! $previous ) {
		return;
	}
	?>
	
	<nav class="pagination-sticky member-navigation" role="navigation">
		<?php
		if ( is_attachment() ) :
			previous_post_link( '%link', __( '<span id="older-nav">Go to article</span>', 'kleo_framework' ) );
		else :
            if ($previous) {
                previous_post_link( '%link',  '<span id="older-nav"><span class="outter-title"><span class="entry-title">Previous</span></span></span>', $same_cat );
            }
            if ($next) {
			    next_post_link( '%link', '<span id="newer-nav"><span class="outter-title"><span class="entry-title">Next</span>', $same_cat );
            }
        endif;
		?>
	</nav><!-- .navigation -->
	
	<?php
}

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[rawbox]

Abe,

I added this to quick css and it doesn’t seem to work.

Do I have to do anything else?

Thanks
Again

[Abe]

that is not CSS 😀
it is php code and goes in child theme functions.php

Let me know

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[rawbox]

Abe,

When I put that php code in the kleo child theme function.php the entire site goes down. no matter what page i try to open the following error pops up on a blank screen.

Parse error: syntax error, unexpected end of file in /home/content/p3pnexwpnas05_data01/81/2280181/html/wp-content/themes/kleo-child/functions.php on line 40

I could not even use wp dashboard.
only way to fix it was to delete the php code and upload the php file without the code.

Thanks

[Abe]

well you didn’t added it correctly probably… can’t really tell what you did wrong

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[rawbox]

I copied and pasted it directly on the bottom of that file you told me…. No to much I can do wrong. I tried it twice and both times same error. Unless the code doesn’t go at the bottom?

Thanks

[Abe]

basic php knowledge is required. Just put the code after other codes in the functions.php and before ending php tag “?>”

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[rawbox]

Abe,

To have told you multiple times that the code you gave me reported errors and you just assumed I was doing something wrong is VERY disappointing. While going through your code I found that your <?php end tag had an extra space on both end tags like this < ?php which was causing the entire site to shut down. Come to find out I never did anything wrong.

For the simple fact that I had to find a problem entirely on my own, in a code language that I know nothing about is crazy. It wouldn’t of been that big of a deal if I hadn’t uploaded the file hundreds of times thinking I must be crazy. Especially after hearing from you that I must be the one adding the code in wrong. On top of that this simple issue took up DAYS of my time and lasted weeks where it really is a 2 min fix.

At the end of the day all i want to do is fix the issues with this theme as quickly as possible and move forward. I have been very patient even though when first buying this theme it took months to fix the hosted video option which is the only reason I purchased this theme is the first place. So to be already months behind schedule and to add extra weeks on small fixes like this one would frustrate anybody. All I ask is to get fixes done at a reasonable amount of time. Can we do that???

And waiting an entire week for one response is definitely not a reasonable amount of time. I just can’t be wasting this much time anymore. Do I have to do something different on my end in order to get faster responses? Whats going on Abe?

Thanks

[Abe]

Hi, sorry for that.. not my fault… WordPress editor does that sometimes. I edited it.

The request I answered above isn’t really a problem and is more a customization so nothing wrong in the theme there… and I have provided you the solution. For any customizations or code additions you should really hire a developer

Cheers

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[rawbox]

Abe,

I appreciate you helping me but I don’t really think it was a customization on my part when the pagination does not work at all with long titles. The desktop version or mobile version looks like a mess when a title is longer then a certain amount of characters. The theme should either have a cut-off of characters or some other type of solution.

Yoast plugin recommends a minimum of 40 characters for good seo practices so this is not something just one person will do. If someone does care about seo then titles will be at least 40 characters long and your theme did not accommodate that.

So again to wait weeks for a simple fix like this I don’t think is fair at all. And all responses I get from you now are averaging a week of waiting time. When reading through the forum it looks like I’m not the only one waiting weeks for responses. I don’t know if you are under staffed but it really is beginning to get frustrating.

I am not saying this to be a pain in the ass. And I hope that you remember that I have been very patient with all the prior fixes. I am just bringing this to your attention as a customer and hope you are aware of this. I believe in your theme and I believe in your support but just had to point out What I think was important to note.

Thanks

[rawbox]

Abe,

On another note, It seems i am having problems with loading times. Chrome (regular and incognito) never actually load. Even after waiting an hr still loading. Sometimes half of the page does not show up. Internet explorer does finish loading but takes about a minute to load. (still very slow). Firefox is the only browser that loads everything perfect and loads under 10 seconds. Under 10 seconds is fine but an hr or even a minute people wont wait that long for something to load.

I have optimized images, removed as much content as i can, disabled plugins and nothing seems to work. All browsers are up to date etc.

I’m thinking maybe its hanging on some type of code?

Can you shed some light on this? I’m stuck

Really appreciate your time.

Thanks

[Abe]

Hi, try on a text page without videos, etc and see how it goes
If that loads well then the problem is with video loading on page and takes longer

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[rawbox]

ok, I will try that and see what happens.

Will keep you updated

Thanks

[rawbox]

Abe,

Will try to explain best I can. After further testing it seems that after changing portfolio row quantity and number of videos, saving then re-saving back to original, solved the Chrome problem….But only the chrome problem.

Explorer still loads very slow.

After doing some more testing it seems like if no videos are in portfolio but just text, explorer loads fine. But then even one video added the load takes about 30 seconds. All videos are below 60mb. Now the funny thing is whether i include one video or 9 videos in the portfolio, load times are the same. Even thought load capacity increased 9 times. Plus if other browsers are able to load within 3 seconds why does explorer take 30 seconds? also tested different videos and they all load the same.

So Those are the tests I performed and the results I have gotten. What Can I do to fix this?

Thanks

[Abe]

Hi, from what you say it seems like something related to how IE loads the video and don’t think is a theme problem..

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[Author]

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