aatefsoliman

[aatefsoliman]

Further trials from my side

I installed menu icons plugin https://wordpress.org/plugins/menu-icons/ and tried using it, again the icons don’t appear however when I change to a different theme the assigned icon appears, please check attached image.

The below is mentioned in the FAQ section for the plugin
—
The icons are not showing!

Make sure that your active theme is using the default walker for displaying the nav menu. If it’s using its own custom walker, make sure that the menu item titles are filterable (please consult your theme author about this).
—

[aatefsoliman]

By the way it seems during your investigation your have installed a plugin called Transient Cleaner, Is it still needed?

[aatefsoliman]

Hi Radu,

I added the mentioned code and did some changes in the theme settings and the changes apply but I still have the same issue of adding an icon to the menu, not working.

By the way I have uninstalled the whole theme and installed it again but still in the Kleo welcome page PHP Max Input Vars is 1000

Not sure what else is missing.

For the mentioned point with the live notification and the hover thing, usually what is used instead then to display the notification on the mobile devices while the end users are browsing the site?

Best regards.

[aatefsoliman]

Hi Radu,

I tried deleting the whole theme and reinstalling a fresh copy but still once it’s installed I have double menus again.

Please note that nearly all the plugins are already deactivated and as mentioned before the issue only appeared once I upgraded from Kleo 4.0.8 “I think” to 4.1.2

For the FTP access please connect using the the IP address 192.185.4.146 instead of the domain name, I just tried it now using the provided account and it’s working.

Please check again.

Thanks
Best regards,

[aatefsoliman]

Not marked as solution

[aatefsoliman]

FTP account

username: kleo@sharemit.net
password: Temp@ccessKle0supp

[aatefsoliman]

Hi Radu,

I tried the provided css code, it worked however the notification in the menu is displayed incorrectly as the words “no notifications” appear as well, please check first attached image.

Is there a reason why it’s by default disabled, from the end user point of view how will they know about new notification while using the site on the mobile?
On PC it’s quite clear and the live notification is even displaying additional number for new notifications and this is really great, how to achieve the same on the mobile phone while browsing the site?

For the max_input_vars I contacted my hosting support team and they changed it to 5000, however Kleo theme is still seeing it as 1000 and I can’t set an icon.

I verified as well the value for max_input_vars using http://sharemit.net/phpinfo.php, please check last 2 attached images.

Awaiting your response.

Best regards,

[aatefsoliman]

Not marked as solution

[aatefsoliman]

the site is http://www.sharemit.net

[aatefsoliman]

Hi Radu,

Admin Credentials

username: kleosupport
password: Temp@ccessKle0supp

I tried nearly everything, disabling caching and all plugins except Buddypress, disabling the child theme but still the same result.
What I noticed is that there is a double menu in the profile and members pages, however on the groups page there is only one menu appearing normally

Please advise.

Best regards,

[aatefsoliman]

Hi Radu,

Admin Credentials

username: kleosupport
password: Temp@ccessKle0supp

I tried nearly everything, disabling caching and all plugins except Buddypress, disabling the child theme but still the same result.
Even after having only Buddypress and the theme activated I edited the menu and added again “live notification” for the list of Kleo but still it’s not displayed in the menu on the mobile phone.

By the way I had this issue long time ago even before start enabling caching on the site.

Please advise.

Best regards,

[aatefsoliman]

Not marked as solution

[aatefsoliman]

Perfect, it’s looking much better now 🙂

[aatefsoliman]

Hi,

I applied that and tried different options as the below

bp_member_avatar(‘type=full&width=30&height=30’)
bp_member_avatar(‘type=full&width=100&height=100’)
bp_member_avatar(‘type=full&width=300&height=300’)

The results are in the attached screenshot, it’s clear that the avatar is limited to be displayed in the circle even after choosing higher values for the width and the height for the avatar, so the question now is how to enlarge this circle “container” for the avatar?

BR,

[aatefsoliman]

Hi Radu,

Thanks for the update, I did some modifications which went quite well for the shortcodes using the suggested way and having the child theme active.

Unfortunately I came a cross another issue, when I am using search for members function it will always display the results in the members default page not the one I have created/customized. so I still have to do changes to be reflected in the default page.

I have only one thing now which I want to achieve, the attached image contains the members layout in the default page. I just want to display the avatar in a bigger size than this thumb one and I want this change to affect only the members page not the size of the avatar on the whole site. I saw that there is already buddypress.css in the Kleo theme folder so I did many changes trying to achieve that “not experienced in css” but always it’s displayed in the small size.

I tried as well some suggestions which I found for the avatar size like using the below in the members-loop page but it’s not changing the size at all.

bp_member_avatar(‘type=full&width=180&height=180’) instead of bp_member_avatar()

Looked as well on different topics raised here and some other links like https://codex.buddypress.org/themes/guides/customizing-buddypress-avatars/ but it’s not directed to change the size on the members page only.

Can you please guide me on how to do that?

Best regards,

[aatefsoliman]

Hi,

I played around with the available options, they look really great however I am still missing something. members grid is matching the layout I would like to have however underneath each image of the members I want to display the user name and another field from the user profile.
Since in the page code it’s only the short code added I can’t do a lot, Can you please advise how to achieve that?

For the default members page with Buddypress I am able to play around in the members-loop page which is helping me to display specific fields and hide others, I am looking for the same with the ´members grid.

Thanks in advance

[aatefsoliman]

I didn’t know that!

Thanks a lot

[aatefsoliman]

Looking forward for that, really needed

[aatefsoliman]

Please ignore my last comment about the login issue, it’s working again now without any action from my side

[aatefsoliman]

Hi,

I have played around with the header options but still facing the same issue, attached screenshot from the settings I am having now.

I am not sure what do you mean by providing a page?

Please advise how to activate a previous version from the theme, I would like to avoid this issue on the site until it’s fixed.

Note: I have an issue now with the login using the Kleo login it just keep saying sending info. however using directly /wp-login.php login is working, want to raise a ticket for that but I still can’t raise new topics and I don’t know why

BR,

[aatefsoliman]

Hi Radu,

I have verified this already, only the primary is checked.

The interesting thing is that the double menu appears only when a buddypress related page is open for any other pages like the site home page the menu appears correctly.

Thanks

[aatefsoliman]

Hi there,

I am not sure if I am allowed to post here but I can’t raise topics for some reason, I am having the same issue since the last update of the theme

The menu appears 2 times for any page related to Buddypress, I tried with other themes than Kleo however there isn’t duplicate menu with all other themes.

I am using the lastest version of everything “WordPress, Kleo, Buddypress, …”

Please find attached screenshot.

Appreciate your support here and maybe advise on how to raise separate topics in the future.

P.S. Is there a way to install older version from the theme so I can double check again that it’s a problem with the latest version?

Thanks

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