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Viewing 40 posts - 41 through 80 (of 133 total)
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  •  csloan
    Participant

    I have already updated the site and still had the issue. I have now tried editing the wp-config file as you instructed by changing falso to true, then adding that other line of code below it. I uploaded it back to the site via FTP, overwriting the old wp-config file. When I reloaded the page this appeared over the top menu:

    Strict Standards: Declaration of WeDevs_WC_Tracking_Integration::validate_textarea_field() should be compatible with WC_Settings_API::validate_textarea_field($key, $value) in /home/freed0mlea7/public_html/site/wp-content/plugins/woocommerce-conversion-tracking/includes/integration.php on line 302

    Notice: Trying to get property of non-object in /home/freed0mlea7/public_html/site/wp-includes/query.php on line 4520

    Notice: Trying to get property of non-object in /home/freed0mlea7/public_html/site/wp-includes/query.php on line 4522

    Notice: Trying to get property of non-object in /home/freed0mlea7/public_html/site/wp-includes/query.php on line 4524

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    Notice: Trying to get property of non-object in /home/freed0mlea7/public_html/site/wp-includes/query.php on line 4520

    Notice: Trying to get property of non-object in /home/freed0mlea7/public_html/site/wp-includes/query.php on line 4522

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    in reply to: Profile pics for blog posts suddenly not showing #136265
     csloan
    Participant

    I don’t think it’s a plugin, but maybe. I haven’t installed any new plugins, but will try what you suggested.

    But before I do, please see attached screenshots. It seems that the profile pictures are showing for the people that have their pic showing in 3 spots in their user profile in the back end (like Norm Kent and Amanda Reinman). And for the people where their head shot is not showing (just a gray silhouette) their image is just in two places in their profile section…like Paul Armentano or Chris Thompson. These people’s images used to show without any issue. So not sure why some show and some do not.

    But the difference is that top pic not showing.

    I did just remove then reupload the profile pics of those that weren’t showing, and that seems to have fixed it. But still weird issue.

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    in reply to: Profile pics for blog posts suddenly not showing #136159
     csloan
    Participant

    All I am referring to is the profile pictures not working, and in your video you can see that only one is working. There are some others that are working, but most are not. See attached screen shots. Even in your video you can see that Chris Goldstein’s is not. And in screen shots, for example, Cheri Sicard

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    in reply to: Profile pics for blog posts suddenly not showing #136021
     csloan
    Participant

    Do you see profile pics on your end, or in the screen shots attached? Each user has a profile pic and it’s showing as if they do not (a grey silhouette)

     csloan
    Participant

    And that worked perfectly! Fixed the issue. Thanks so much Radu!

     csloan
    Participant

    Radu,

    Thanks for getting back to me. I applied the custom CSS you provided, and although I wasn’t asking to get rid of that white bar in my ticket here, I applied the CSS and am glad it got rid of that small white bar. However, that’s not the issue. The issue, which still exists after applying the CSS, is that when you scroll down the page and let the menu bar go sticky, then scroll back up, it cuts off the top of the slider, but only seems to happen in Chrome for some reason.

    I also applied the settings in Slider Revolution that you suggested and still having same issue.

    Thanks Radu,

    Chris

    Also, btw, we hired Laura to do some custom work in the header area, and she’s still working on it, so maybe it’s that? But not sure? Just thought I would mention it, if it helps.

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     csloan
    Participant

    Additionally, with the sticky menu, and I think this is related, but in Chrome when I scroll down the page in a post, then scroll back up, the title of the post disappears. Happens every time in Chrome.

     csloan
    Participant

    I think it’s something with the sticky menu. Try it in Chrome. If you load the site, the sliders look fine….but then once you scroll down that back up, the top is getting cut off my the header.

     csloan
    Participant

    I don’t think that’s it, as the attached slider image, for example, is 1900×500…and the image size setting for these sliders in Slider Revolution is 1900×568. Plus it’s set to “Auto” so I would think it would auto size. But if not, nonetheless, the height setting is 568.

    The strange thing is that I changed the setting to 668, as you suggested making it higher, looked at the page and as expected the sliders fit, but I don’t want the slider area that high, and since the most of new slider images (like the one attached) are only 500px high I figure they should fit. So I changed the slider height setting back to what it was, 568px high, and when I went back to the site, it all looked good again. But then I scrolled down the page, then back up the page. After getting to the top of the page again, the sliders were back to being cut-off.

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     csloan
    Participant

    make what bigger? The slider image itself? Or the settings? Because these sliders fit in there before and were not cut off like this. Can you tell me what the ideal slider size should be, or what the settings should be?

    in reply to: Padding above and below logo #134148
     csloan
    Participant

    Worked like a charm! Thanks Kieran

    in reply to: Other Google Fonts available in VC element? #134040
     csloan
    Participant

    Back to the font issue…at the link you provided me the first thing I am supposed to do is add the following code to the head, yes? And can I just paste this in the “Edit CSS” section?

    add_action(‘wp_head’,’Kleo_hook_font’);

    function Kleo_hook_font() {

    $output=”<link rel=’stylesheet’ href=’http://linktomyfont.com/font.css&#8217; type=’text/css’ media=’all’ />”;

    echo $output;
    }

    Also:

    1. I know that I need to edit the href: “http://linktomyfont.com/font.css&#8221; to reflect where I put the font file, which would be located at: http://freedomleaf.com/wp-content/themes/kleo/assets/Font/WHATEVERICALLTHEFONTFILE.css&#8230;.So, can “WHATEVERICALLTHEFONTFILE” be a folder containing all the fonts I want to add? Or is this .css supposed to be per each font?

    2. I have a folder of All Google’s fonts that I would like to add. It’s a zipped folder. Is it possible to just add all of them? Or is that too many? Just not sure if then I should pick and choose which fonts I’d like to add. But if that’s better to do, I will.

    3. I would then just need to know how to do this, if I can upload the entire Google fonts family folder:
    Then add to css (wp-admin -> theme options -> general settings -> quick css)

    body,a,b,h1,h2,h3,h4,h5,h5 { font-family : ‘FONT NAMES’; }

    Thanks for all of your help Radu,

    Chris

    in reply to: Essential Grid questions #134038
     csloan
    Participant

    OK…I am using W3 total cache already. It’s really more that the essential grid sections take longer to load. The page itself loads fast and fine. If it were the entire page/site then yes, I would think some of the page speed tweaks would help. But what I need to load faster are just the items related to the plugin. But Anyway…OK, I will look at the links you sent.

    The other link helped…found what I needed there and how to fix the date issue. I had it organized by”descending” date vs “ascending” date….I guess I thought descending meant latest post to oldest post. Switched it to ascending and that worked.

    Thanks Radu

    in reply to: Essential Grid questions #133920
     csloan
    Participant

    It also doesn’t seem to be showing the latest posts by date. I just added a new post, for example, with the Tag (I am organizing the essential grid posts by tags, vs categories) “Changing Lives”…I posted a new article today, tagged it with “changing lives”, and it doesn’t seem to be showing up in the grid.

    What am I doing wrong…or what am I missing?

    Thanks

    in reply to: Essential Grid questions #133918
     csloan
    Participant

    I marked this as resolved…but then remembered that I had another issue with Essential Grid…#2 in my original post….the issue with load speed. The page fully loads except for the grids. Any way of speeding up the grids load time?

    The temp page again is: http://freedomleaf.com/freedom-leaf-magazine-home-page-design-redux/

    Thanks

     csloan
    Participant

    Now for some reason the sliders are looking even more cut off and all I have done in relation to this issue since posting this ticket is disable slider on mobile (not saying that’s what I think caused the new issue, just saying that’s all I’ve done….so not sure why now they look worse). See attached screenshots.

    They didn’t look right before, but at least they were not getting cut-off like they are now.

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    in reply to: Essential Grid questions #133904
     csloan
    Participant

    Ah!! OK…well that was easy. I was telling it on the Grid Settings page to show 8 posts, and it was showing 9….so you see my confusion.

    I assume now that I set the max entries to 5 (they want 5 now, not 8) that it will show the 5 latest, by date? So when a new post is posted, the oldest one will fall off?

    Thanks Radu

    in reply to: Essential Grid questions #133771
     csloan
    Participant

    Yes it does. I activated the theme “Twenty Sixteen” (if that’s what you meant by default wordpress theme) and it does the same thing. See attached screen shot

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     csloan
    Participant

    OK…done (I did it right when you sent this, but made the mistake of replying to the notification email of your response)

    in reply to: Other Google Fonts available in VC element? #133617
     csloan
    Participant

    Laura activated the main theme and then reactivated the child theme. That cleared the cache and fixed the issue.

    However, I am still not clear on why, after the last update, Kleo changed my logo size to “xx-large” (see the screenshot in that thread. You can answer me over there if that helps. I still have to do what you suggested above for the Fonts…otherwise I would just close this ticket.)

    Thanks Radu

    in reply to: Other Google Fonts available in VC element? #133567
     csloan
    Participant

    I tried replacing the css file with your file…and it looks like it screwed up a lot of the style settings on the site. But before I made the change I backed up the original CSS file just in case. When I saw that I didn’t like the changes from your CSS file, I just put the original CSS file back. I also thought that I shouldn’t be changing any CSS until Laura is done with what she’s doing. But the site is still really screwed up. Please look at any of the posts pages…and why are all the post titles still in blue on the home page? I don’t think Laura has done this…but I asked her too.

    in reply to: Other Google Fonts available in VC element? #133565
     csloan
    Participant

    Well that’s the thing…I had to reduce the font size in Uber Menu after the theme, after the last update, changed the font sizing to “xx-large”. And the banner was sitting over the left side navigation menu before I changed the font size….the banner issue only happened after I updated.

    Laura is doing some customizations of the header area now (this started after the issues in that ticket and are not related), so I will wait until she is done to make any changes to the CSS.

    Thanks Radu

     csloan
    Participant

    The sliders still do not look good in mobile. I set the width in the settings back to “Auto” and uploaded a few news sliders that are 1900px wide. They look OK on a desktop, but not good at all on mobile.

    in reply to: Just updated to 4.1.2 and have issue with 2 plugins #133459
     csloan
    Participant

    OK…well I just pasted it again in there. But as you’re working on the site and have the header set to full wide it’s not having the issue….but the ads are showing…

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     csloan
    Participant

    OK…I’ll change the size back to “Auto” in the settings, but my question still is what is the ideal size for this area for the sliders, with the site now set at “Wide.” I can have our graphic artist create the sliders in any size…I just have to tell him what size.

    I noticed that at, for example, dopemagazine.com (not using Kleo, but they are using a slider plugin) that their sliders are full width, not distorted but are only around 1253px wide.

    Are you saying this if I have our guy do the slider images at say, 1250px wide (for example) and have the settings at “Auto”, that it’ll look good…on desktop and mobile?

    Thanks Laura

    in reply to: Just updated to 4.1.2 and have issue with 2 plugins #133450
     csloan
    Participant

    OK…well I just added the code again and the ad appeared in the wrong place….see the attached screen shot from just now. I can’t leave the ad up that way, so I took down the code. Not sure what it is that you’re doing differently.

    [bsa_pro_ad_space id=”7″ delay=”17″ crop=”no” hide_for_id=7684,8495,8492,8489,8632,8670]

    Plus, what’s up with Kleo changing the font size to “xx-large”? As I mentioned, I manually changed the font size in Uber Menu to get it back to the way it was….but I left the sub-menu under Subscribe >> Newsletter tab so you can see what’s happened.

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    in reply to: Other Google Fonts available in VC element? #133441
     csloan
    Participant
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    in reply to: Other Google Fonts available in VC element? #133440
     csloan
    Participant

    Great…will do. Thanks Radu!

    in reply to: Essential Grid questions #133439
     csloan
    Participant
    This reply has been set as private.
    in reply to: Other Google Fonts available in VC element? #133314
     csloan
    Participant

    I will try this…but I only want the font to be for one portion of my home page. I don’t want the font, once I upload it using the method in the link you gave me, to be a font used through out the site…just as headers for Essential Grid section (to be specific). Will I still be able to do this, without having to change the font for the rest of the site (like I don’t want to change H1, H2, H3, etc)

    in reply to: Just updated to 4.1.2 and have issue with 2 plugins #133283
     csloan
    Participant

    why is this ticket taking so long to get an answer to?

     csloan
    Participant

    Great thanks!

    in reply to: Just updated to 4.1.2 and have issue with 2 plugins #133100
     csloan
    Participant
    This reply has been set as private.
    in reply to: Just updated to 4.1.2 and have issue with 2 plugins #132946
     csloan
    Participant

    I manually changed the font size for Uber menu, so fixed this issue. However, still weird that Kleo changed the font-size to xx-large.

    Also, still having issue with header banner ad

    in reply to: Just updated to 4.1.2 and have issue with 2 plugins #132921
     csloan
    Participant

    This is the issue with the font size in my Uber Menu sub menus….Kleo seems to have changed my font size to “xx-large” when I updated. So how do I change it back to how it was previously? And I never adjusted this….so I have no idea what the default size was?

    The attached screen shot was sent to me by Uber Menu support. It seems that Uber menu inherits the style from Kleo….so it’s changing the font size to “xx-large”

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    in reply to: Just updated to 4.1.2 and have issue with 2 plugins #132789
     csloan
    Participant

    I had to take it down. I don’t want to leave it up and active like that when it’s not working.

    Feel free to add it again when you’re looking into the issue:

    [bsa_pro_ad_space id=”7″ delay=”17″ crop=”no” hide_for_id=7684,8495,8492,8489,8632,8670]

    Thanks

    in reply to: Just updated to 4.1.2 and have issue with 2 plugins #132764
     csloan
    Participant

    OK…it’s activated…and still having the issues.

    Please also look at size of font in Uber menu….way too big still. And I didn’t change the size. Just did that after update

    Thanks

    in reply to: Some style changes to our website #132754
     csloan
    Participant
    This reply has been set as private.
    in reply to: Just updated to 4.1.2 and have issue with 2 plugins #132617
     csloan
    Participant
    This reply has been set as private.
    in reply to: Kleo Posts Carousel #132599
     csloan
    Participant

    Hi Radu,

    Well it wasn’t that…it was that it was over-sized (double it’s usual height)and the text of the post title was not showing…and the text was the only thing that could be clicked to open the story.

    However, the bug must have been update related as I just did the 4.1.2 update today and the issue went away.

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