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Viewing 15 posts - 1 through 15 (of 15 total)
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  •  granttj
    Participant

    I’ve had the same issue going on for about a month and am updated to the latest on everything. Same thing happens when I go to update a post, page or new product. Here’s the kicker… it doesn’t happen every time. If I disable all of my plugins it will work with the KLEO theme. If I enable 2014 then everything works every time. Enable the plugins with the KLEO theme… it breaks. VERY FRUSTRATING!!!

    in reply to: Cannot see or modify product description #75687
     granttj
    Participant

    I set the memory to 128, tested and had the same result. Took it up to 256MB and again the same.

    I found this in one of the log files it was referencing an error on line 32 of the VARIABLE.PHP file. This is the actual line –

    <?php $selected = isset( $_REQUEST[ ‘attribute_’ . sanitize_title( $attribute_name ) ] ) ? wc_clean( $_REQUEST[ ‘attribute_’ . sanitize_title( $attribute_name ) ] ) : $product->get_variation_default_attribute( $attribute_name );

    Not sure if that makes sense… but it’s all I have at the time.

    in reply to: Cannot see or modify product description #75472
     granttj
    Participant

    Once I change over to the 2015 theme… everything works great. Just looks terrible 🙂

    Once I change it back… all editing functionality goes away. Should I re-install the theme?

    in reply to: Cannot see or modify product description #75471
     granttj
    Participant

    I’m sorry… I’m fairly new to this and understand the files you mention, but do not understand what needs to happen.

    in reply to: Cannot see or modify product description #75429
     granttj
    Participant

    The issue keeps returning. I did a complete restore from the previous evening and everything was functioning correctly. Later on in the evening, I went to update a page and the issue was back. You could not type in the description field or change from visual to text editing. I checked the products and the same thing. I enabled the 2015 theme and was able to edit either without issue. Changed back to the KLEO theme, broken. KLEO child, broken. This is getting very frustrating. Please help!

    in reply to: Cannot see or modify product description #74119
     granttj
    Participant

    OK. I ended up having to restore from backup and now everything is functioning fine. Thank you for your assistance!!!

    in reply to: Cannot see or modify product description #74112
     granttj
    Participant

    I was trying that when I got this…

    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 49152 bytes) in /home/obau/public_html/wp-admin/includes/image.php on line 372

    in reply to: Cannot see or modify product description #74110
     granttj
    Participant

    Once I disabled all of the plugins… I can now edit the product description. Hmmmmm

    in reply to: Cannot see or modify product description #74102
     granttj
    Participant

    if I double click in the description field… I can see where the text would be due to the highlight of the field.

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    in reply to: Cannot see or modify product description #74100
     granttj
    Participant

    changed back and issue follows the theme. 🙁

    in reply to: Cannot see or modify product description #74099
     granttj
    Participant

    changed themes and could modify the description fields. cRaZy! 🙂

    in reply to: Cannot see or modify product description #74095
     granttj
    Participant

    There are several items that seem to be disabled within the Product page. Cannot see or edit the description field. Cannot add text to product or short product description. If I use the visual composer, I can edit it fine. Visual and text do not work. When I click on the Text editor (as opposed to Visual) nothing happens.

    Thank you again for your assistance.

    in reply to: Cannot see or modify product description #74091
     granttj
    Participant

    Theme
    Name: [?] Kleo Child
    Version: [?]
    Author URL: [?] http://seventhqueen.com
    Child Theme: [?] ✔
    Parent Theme Name: [?] Kleo
    Parent Theme Version: [?] 3.0.7
    Parent Theme Author URL: [?] http://themeforest.net/user/SeventhQueen
    WooCommerce Support: [?] ✔

    in reply to: Cannot see or modify product description #74089
     granttj
    Participant

    yes. Everything was working fine until I upgraded to the latest WP and Woocommerce.

    in reply to: Cannot see or modify product description #74072
     granttj
    Participant

    also… we just upgraded to the latest wordpress and woocommerce.

Viewing 15 posts - 1 through 15 (of 15 total)

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