Forum Replies Created
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Ugh, so sorry for third message. Where would I upload icons for Etsy, Snapchat, Instagram, etc., not included with Kleo?
Hi Laura, Hope you are well! Can you please tell me where to add this? I can’t get it working. Best!
Hi Sharmstr. Here is what Siteground told me regarding the group profile photo that won’t crop and upload, should some of the other people having this same issue on the staging server and find it helpful.
“I have investigated your case and it turned out that this plugin is not compatible with out staging environment. The path to the uploaded image that is supposed to be cropped becomes invalid:
Code:
17909 access(“/home/sitehost/staging/2/wp-content/uploadshttp://staging2.sitename.com/wp-content/uploads/group-avatars/3/file00053809264-450×322.jpg”, F_OK) = -1 ENOENT (No such file or directory)As you can see the plugin is adding http://staging2.sitename.com to the image path which is causing the issues.
I would suggest you to try another plugin instead or you should use this function on the main website only.
I would advise that you disable and the other related buddypress plugins, such as: buddypress-cover-photo, buddypress-media.
“Thanks!
Andrei, If I switch to 2015, I don’t have the issue, and I have the same KLEO configuration on two other staging sites at SiteGround, and it is not throwing these fatal errors. The only constant is KLEO. I have only added five images and 10 pages to the original installation that Gabriel set up, so the memory should not be shooting beyond SiteGround’s GoGeek plan without any site activity. Just an empty BuddyPress and bbpress costs that much in memory? JUst seems like something is corrupted, caching or something… Any additional insights? Thanks, Karen
Hello, I am receiving memory errors and SiteGround is not able to help solve why it is happening. I am attaching my dialogue with them. ANy time I go to the dashboard, the memory error blocks access to the site. http://staging2.girlsgo.us/wp-admin/
If you are able to look at the issue, there is a login within the attached document that you can use.
Thank you so much.
Dear Andrei, Thank you!!!! So glad to hear from you. I see how crazy busy your support forum is.
I do have the latest versions installed. WooCommerce won’t activate now though. I don’t know if these problems are all tied together…or if it something with SiteGround hosting. After the last update, your background image is repeating across the site on my homepage. It is set not to repeat… but is still doing so.
Error message here: http://staging2.girlsgo.us/ (scroll down…)
Here is the login again.
http://staging2.girlsgo.us/
KLEOsuppt
nvBSD1aDdwhDXugp5PW3You have to scroll down to see the error http://staging2.girlsgo.us/play/…
I am using the KLEO child theme. (You installed this theme for me on ReplayMe.org, but moved it here until I learn your setup while helping my daughter create her blog… I plan to use KLEO on four new sites next month as soon as I learn/work all of the bugs on this blog…so I cannot wait to finish this and purchase new KLEOs!
I also cannot upload and crop a group profile image. I’ve posted on the BuddyPress forum and at SiteGround support, but no one has been able to tell me why it is happening. Hoping you might know a quick solution.
FYI – I have not added a functions.php to the child theme folder…but want to be able to change the title from “Tag Archive for:” to just the names of the tag or the category names.
Thank you again. So grateful for your support and for your hard work to make a great theme. Best, Karen
Hi Laura, just checking in to see if anyone can help with my erro above. I see how busy the support forums are!
Thank you, Karen
