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Not marked as solution

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Not marked as solution

[SanaNA]

Wow, thank you! Thought I had done that – but I guess not 🙂

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After A LOT of research and frustration – I’m pretty certain that KLEO isn’t the cause of the server load and memory consumption. I’ll be moving to a new VPS – and hopefully the issue will then no longer exist.

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I guess I’m going to have to find a different forum plugin as the only way for member profiles and groups to be viewed is to get rid of the bbpress plugin as it will not will not will not work with KLEO for some reason and no one seems interested in helping.

I’ve tested every setting possible that could have been changed by me. I’ve deleted bbpress, I’ve reinstalled KLEO and the two just won’t work together for some reason. I’ve deactivated all plugins other than the necessary plugins for KLEO to run – nothing.

VERY frustrated at this. I can’t tell you how much revenue I’ve lost because THIS has not worked as it should and I’ve received only one response asking me if I’ve used a specific plugin. Which, using and not using the plugin makes no difference for this issue, by the way.

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Would REALLY love some help on this! The pages that are loading as white blank space are set to public! Yet, logged out users can not view them.

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I have also tried uninstalling KLEO, reinstalling KLEO to see if bbpress and KLEO will play nicely after that. But not.

I’ve deactivated all plugins other than BuddyPress and kelements… and the only time the error stops occurring is when bbpress isn’t activated. OR bbpress is used with another theme.

However, when I use the same KLEO file on my dummy/test site – it plays nicely with bbpress. I’m at a complete and total loss as to why KLEO and bbpress won’t work together on my main site.

I’ve removed code from widgets… that doesn’t help.

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And – when I activate Twenty Fifteen theme, those pages will work. They stop loading when I switch back to KLEO.

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This reply has been set as private.

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Okay, when logged out of my site and trying to view a member’s profile page – the page loads but loads with just a blank white page. Firebug gives me this:

“This element has no style rules. You can create a rule for it.”

However, when logged into my site – the profile pages, groups and forums load as they should.

Keep in mind that I am not using the paid membership pro plugin as mentioned above.

In a reply below I will list example pages that load as blank white pages when not logged into my site.

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I DESPERATELY need this fixed! It is causing lost revenue and sponsors.

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I have found that deactivting BBPress allow the member profile’s to be viewed/load properly. However, BBPress is a necessary plugin. I’ve checked all of the BBPress settings and I’m unsure what setting would be causing this error.

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No, I am not using that. This error/lack of page loading also occurs if you try to view forums and forums within groups. It allows you to see the actual listing of members and groups… but you can not view the contents of the groups or member’s profiles.

[SanaNA]

Member profiles are also not appearing to logged out users as well.

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So, I just test-installed Kleo on a domain that I don’t use…. and I see from that, that my install on my regular site didn’t get the menu options that the install on my dummy site did. How do I resolve this? uninstalling Buddypress is not an option.

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Moving my site to a new server resolved that issue 🙂

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The above image is taken from a different site of mine.

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I haven’t tried that yet. I was waiting for the server issue to be fixed.

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I’ve deactivated those plugins and it was still happening. Currently, the site is having other issues with the host server timing out. I’m wondering if that was the root cause? I won’t know until the host fixes their issues though.

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That fixed the updating the Theme Options – but it didn’t, unfortunately help with another problem – which I was hoping it would: https://archived.seventhqueen.com/forums/topic/ajax-erro-when-creating-sidebar

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Thank you! That worked!

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So, what if those methods didn’t work? What is my next step?

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Thank you! I had wondered if that may be the issue and have put in a request with my host for more server space anyway. I hope that fixes it once they get me moved to a larger server.

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