sima3110

[sima3110]

Hi @Robert,

Thank you for the help.
I’ve been travelling abroad and just got back. Sorry for the late reply. I will check my page with the new update.

Best,
Sima

[sima3110]

uhh, the sreenshot was not attached somehow again. Sorry about that.

[sima3110]

Hi @Laura,

Thank you again for the new code.

I applied it right away, and No.4 was solved perfectly.

For No.2, the alignment seems more off than before. Both Chrome and FireFox gave me similar result. Here I attached the screen shot for you. Please kindly take a look.

Thank you and wish you a wonderful weekend!

Best,
Sima

[sima3110]

Hi @Laura,

Thank you for the new codes.

I applied them all, but seems like No.2, the margin-top code is partially working; and No.4, the panel entry-content h2 is not working at all.

I tested with both Google Chrome and Firefox.
For No.2: With chrome, it appeared to be even lower, while with Firefox, it looks somehow ok. Besides, the arrows to adjust quantity are still there for Firefox.
For No.4: None of the browsers worked with the code above, I added “!important” too, but it didn’t work.

Please kindly help me, it’s been 2 weeks since I encountered these issues on product page, and I haven’t been able to fix them, it is quite frustrating.

I really appreciate your time.

Best,
Sima

[sima3110]

Hi @Laura,

Thanks for your CSS code. I applied it.

1. Now the deleted the blue block, but there is still a solid line, which I will highlight in the attached picture.

2. The variation (“session length” on my page) is very small on the page and also does not align with the chose box after it, how could I change it to look better?

3. There used to be small arrows in the quantity box to adjust the product units, but after I updated the woocommerce yesterday, it disappeared now. Is there anyway to get it back and a adjust it to align with the box around them? Will highlight in the picture too.

4. Regarding the product description, I would like to delete it. But if it is possible, please kindly let me know how to change it just in case.

Thanks again and wish you a nice day!

Best,
Sima

[sima3110]

Hi @Laura,

Hope you are doing well.

How is the ftp thing going? Can you login now? I just found another issue related to Woocommer CSS while trying to add product description for some products. So there was a large fixed “Product Description” in the product description content area added right on top of my description content. Once I delete my content, that “Product Description” disappears as well. Attached is the picture to show it.

If it is written somewhere in the code, lease kindly guide me on the path and the file of modifying it, and I will ask my team to change the code.

Thank you and have a nice day!

Best,
Sima

[sima3110]

Hi Laura,

My team did some research and made a little changes on ftp setting, although they believe that it is not the issue. But who knows. Please try to log on again and if it’s still not working, please give me a screenshot of the error message, and we will do our best to fix it.

Thank you and hope it will work.

Best,
Sima

[sima3110]

By the way, it is not sftp, there is no constrains on ftp log on either. Please let me know what exactly the problem is so we could at least know where to look at.

Thanks and best,
Sima

[sima3110]

Hi Laura,

We tested again, and the ftp worked fine. What is your error message, would you be able to give us a screenshot of it so that we could know it better?

Best,
Sima

[sima3110]

Hi Laura,

I just tested and it worked. Not sure what went wrong here. I will ask my team to double check again. But they will be working after my working ours.

Will go back to you asap.

[sima3110]

Hi Laura,

I am sorry that you couldn’t log on.

We didn’t set any constrains on ftp log on. But we’ve been experiencing unstable server hosting. We just checked with ftp log on, which failed too. I guess that’s the reason.

We have restarted the server, which should be working fine now. But just to make sure, how about we schedule a time slot, and I will restart the server before you log on.

I will usually start working at 8am PST, please kindly let me know when is your convenient working hours so we could work this out.

Thanks a lot!

Best,
Sima

[sima3110]

Hi @Laura,

We finally set up the FTP.

Here is the credential you could read the files in www folder. I guess you could see what’s wrong from here.

IP: 52.10.209.254
User: ittUser
Password: ittUser_#201518

Please kindly let me know if you need anything else.

Best,
Sima

[sima3110]

Hi Laura,

I am working on it. Will give it to you asap.

Thanks for helping.

Best,
Sima

[sima3110]

Hi @Laura,

Here I created an admin account for you, hope it will work.

website: http://www.italktalk.com
account: 7thqueen
password: S20150413Qth

[sima3110]

Hi @Laura,

Hope you are doing well!

How is the checking going? Do you need anything else from me to figure out the issue? Please let me know if there is anything I could do.

Thanks,

Sima

[sima3110]

Hi Laura,

Thanks for replying.

Here is the link: http://www.italktalk.com/product/tutor2/

[sima3110]

Thank you. I will take a look.

[sima3110]

Hi @Andrei,

Thank you for the reply.

So far, I haven’t made any change on my /members page. I just use the default settings from Sweet-Date theme and the BP-WP-Profile-Reviews plugin. Since I haven’t set up the ftp yet, is it possible that you could use the admin account to see what’s the issue there?

My website is http://www.italktalk.com.

I created a test admin account for you:
username: test
password: Itt01Test

Please kindly let me know if it works. Thanks a lot!

[sima3110]

Hi @Andrei, I bought this plugin as well. It works fine with the profile page, but does not work on the /members page. I would like to show the rating stars for each of the members. I guess because of the sweet-date customized members directory, the stars are all hidden.

I already posted a topic 2 days ago (https://archived.seventhqueen.com/forums/topic/bp-wp-profile-reviews-plugin-does-not-work-on-members-directory-page), but nobody replied me. I also attached the picture to show my requirement in this thread. Do you mind helping me to show the stars on the members page? I could do some simple coding if I could know which file and parts I need to work on.

Thanks!

[sima3110]

I could do Chinese Mandarin, if anyone is interested.

[sima3110]

Somehow the picture was not attached. Sorry for the confusion.

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